Website Monitoring for Holiday Shopping Seasons

The events of 2020 accelerated ecommerce sales. According to Adobe Analytics (analyzing website transactions from 80 of the top 100 U.S. online retailers), shoppers shelled out $10.8 billion online during Cyber Monday 2020 — a single day of shopping — for a 15.1% year-over-year increase. 2020 was just the precursor to 2021, which may actually warrant use of the word “epic”, making online shopping more appealing than ever before.


How to Keep Your eCommerce Retail Applications Open

In my last blog on preparing for Black Friday, I teased how easy it is to gain insight into the state of your eCommerce retail applications and all its components with an enterprise observability platform. As promised, I’ve set up OpenCart with Instana’s AutoTrace instrumentation on a small demo environment, which we will walk through from infrastructure to end user monitoring.


How retailers are improving productivity, transforming incident response, and empowering teams with PagerDuty

For retailers, uptime is money and issues can cost thousands of dollars per minute. With infrastructure comprising complex services such as payment gateways, inventory, and mobile applications, maturing digital operations is vital for ensuring services are always on and customers get the best experience.


The Impact of Internet of Things (IoT) in the Retail Industry

Internet Of Things has always played a significant role in the retail industry, stocking and warehousing. And its value is projected to rise from USD 14.5 billion in 2020 to USD 35.5 billion by 2025, at a CAGR of 19.6% The term Internet of Things was coined by Kevin Ashton when he was faced with a challenge in logistics and supply chain management while he co-founded the MIT Auto-CAD centre.


Best practices to help retailers make the grade for the holiday season

It’s hard to believe we’re already talking about the return to school, but it’s set to be a big one. In fact, this year promises to be the biggest in the last five years. The National Retail Federation expects back-to-school spending to reach $37.1B , up from $33.9B last year. Back-to-college spending is also expected to rise, reaching $71B this year. This increase is buoyed by parents and students gearing up for their first in-person classes after a year of virtual learning.

How OverOps Helps the Retail and eCommerce Industries

OverOps CEO Rod Squires discusses how OverOps supports businesses in the retail and eCommerce industries. WHAT IS OVEROPS? OverOps root cause analysis at runtime instantly pinpoints why critical issues break backend Java and .NET applications. No detective work is required, such as searching logs. OverOps provides the precise line of code and associated variables at the moment the error occurred. For pre-prod, critical issues are identified and resolved before being promoted to production, and before impacting the customer.

Observability for Retail: Top 3 Challenges and How Monitoring Can Help

The pandemic has created a unique set of circumstances that have accelerated what was already a growing trend. The shift from brick and mortar retail to a hybrid online and in-person retail experience has meant that nearly every retailer must also be an e-tailer and deliver a flawless digital shopping experience for its customers.


Retailers Embracing Innovation: The Top 5 Takeaways from NRF

I recently had the opportunity to attend and present at NRF’s Retail Converge Event. After a year of disruption, changing operations, and a new normaI for consumer behavior, several important topics came to the forefront for leading retailers. Here are my top five takeaways from the event: There is a heightened push to modernize supply chains.


Four Industries That Will Be Disrupted by AI in 2021

With the never-ending potential of technology to disrupt everyday processes, more and more industries are deciding to adapt to one exciting area of innovation today: artificial intelligence (AI). In fact, Global Industry Analysts Inc. predicts that AI will be worth 164.03 billion GBP by 2026, and here, we look at four industries set to be disrupted by AI. Since the healthcare sector collects and greatly depends on personal data from their patients, AI will play a crucial role in data management.

Appian for Retail

Appian is an enterprise software company that delivers low-code automation to some of the largest organizations in the world, including 2 of the top 3 biggest retailers. Learn how Retailers are using Appian for automation initiatives, including the areas of Merchandising Management, Supply Chain Orchestration, Store Operations, Customer Experience, Safety, Risk & Compliance, and Corporate Systems. For more information, visit