Digital Retail Tips: Reduce Downtime on Black Friday (and Cyber Monday)

Black Friday is one of the biggest days of the year for online consumers and retailers alike. This year, the coronavirus (COVID-19) pandemic is reshaping Black Friday shopping — and digital consumers and retailers must plan accordingly. The coronavirus pandemic will likely cause Black Friday shopping to decline this year. As such, many digital retailers are launching early Black Friday sales, so they can capture consumers’ interest ahead of the competition.


Delivering Always-On Digital Experiences in Retail

How is it already near the end of October? We know our retailer customers have been heads-down thinking about code freezes and hypercare during the high season as we approach the holidays. Disruption and pivoting quickly to meet changing customer expectations is nothing new to the retail industry.


Covid-19 Accelerates The Need for Retail, Manufacturing Supply Chains To Adapt

The ongoing disruption to critical supply chains in both the manufacturing and retail space has seen businesses having to respond quickly, turning to data, analytics, and new technologies to better predict and manage ‘real-time’ business disruptions.


Retail Industry Trends 2020: All-In on Digital Since COVID-19

This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked with deploying and maintaining flawless digital customer experiences can take advantage of PagerDuty to ensure always-on reliability. It’s been a tough year for retail.


6 reasons why data integration matters in retail

To transform your retail organization and be more customer-centric, you need to improve in areas where it counts: areas that impact your customers’ experience. The lifeblood of any retail organization, your customers expect a lot from the industry, especially with all the recent changes in shopping habits and the economic landscape in general. Customers are more discerning these days, and it will be up to retail organizations to cater to their needs and expectations.


Use of Machine learning for pricing strategy in e-commerce and retail Industry

Pricing can be a thorny task. Pricing challenges and intense competition in ecommerce markets have shot up drastically in the emerging age of internet because of price transparency. There is always a cheaper alternative or a costlier alternative of almost everything you see on an e-commerce website. Any person with a high threshold of time would explore all the options before investing the money into something.


How InfluxDB Helps Retail Organizations Prepare for the Cyber Five Weekend

The five-day period from Thanksgiving to Cyber Monday is known as the Cyber Five Weekend (also known as Cyber 5). Forbes estimates that people spent $3.7 billion on Thanksgiving Day in 2018. They approximate that over 165 million people shopped over the entire weekend. This is a 16.5% increase year over year. On Black Friday, people spent $6.2 billion online, with a 23.6% year-over-year growth.


Can reviews help your retail firm? Find out with Advanced Analytics.

Feedback is crucial to continuous improvement. When an employee wants to be more effective at their job, they would benefit from knowing what they’re good at and where they need to improve. The same goes for your products. To consistently offer quality products, knowing what your customers think is key. Customer reviews are a goldmine of valuable big data and insights that all retail organizations should tap into.

sauce labs

Continuous Testing in the Retail Industry

In today's retail marketplace, digital channels hold a prominent and often central position. Modern software practices emphasize the need for rapid development and deployment. The retail world is no exception to this need for speed. To match the pace of innovation, continuous testing throughout the software development life cycle is the best way to build digital confidence and provide a great user experience.