In Pursuit of the Dark NOC: Transforming the Future of Network Operations with Automation & AIOps

Network operations have evolved radically in the wake of digital transformation - and the increasing infrastructure complexity that accompanied it. As NetOps teams roll out and support next-generation technologies, they face a myriad of challenges and changes in their daily operations. Every network team is under unprecedented pressure to safeguard business continuity, network security, and quality of service at all costs. Reliable and high-performing connectivity has truly never been more important, making the role of the NOC more critical than ever before.

Syniverse Improves Operational Efficiency and Consistently Meets SLAs with Automation

Mobile communications is a tough market to compete in. Mobile network operators (MNOs) are always slashing prices, offering promotions and doing whatever it takes to gain market share. Third-party service providers are often caught in the middle. Just ask the team at Syniverse, a major provider of number porting services in the U.S.

6 Automations to Accelerate IT Operations

The role of IT teams continues to expand and evolve as digital transformation accelerates. Technologies such as cloud, virtualization, edge computing, microservices, and containers have now entered a phase of mass adoption and are being implemented at unprecedented rates while staffing has remained flat for most IT teams. Overburdened IT organizations are struggling to keep up with the scale of their infrastructure and the diversity of the technologies they support.

End Your CMDB Saga with AIOps + Automation

The CMDB has been around for decades, creating heartache and misery for the IT people tasked with maintaining it. Originally implemented to help track and manage ever-changing IT assets, more often than not, the CMDB is outdated the moment the last keystrokes are made. This eBook explores the checkered past of the CMDB and how AIOps and IT automation tools are helping it overcome its bad reputation to usher in a new era where the CMDB can finally deliver on its long-awaited promise.

3 Steps to Deliver ROI and Business Value from IT Automation

Today’s CIOs and IT organizations have a challenging juggling act. On the one hand, they’re leading digital transformations and investing in customer experience, analytics, application modernizations, cloud migrations, and experiments in AI and IoT. On the other hand, they must reduce costs, drive efficiencies, and improve the reliability, security, and performance of business-critical applications and systems.


A Few of Our Favorite Things: 2020 Resource Roundup

It’s that most wonderful time of year! Even though it’s been extra challenging for everyone, we can still take a breath, reflect on lessons learned, and look to fill our proverbial cups with knowledge to take into the New Year. We thought we’d revisit a few of our most popular Automation and AIOps resources from 2020.