Unfortunately, Microsoft and Office 365 suffered their second major outage of the year and this one was even bigger than the first. We say “unfortunately” because even though our business is to help monitor cloud and SaaS services and our business goes up when there are problems, we don’t wish an outage on any cloud provider. Operating a SaaS business at the scale of Microsoft Office 365 is a herculean task and that’s why they get paid the big bucks.

Microsoft SharePoint is one of the most business-critical services in enterprise IT. SharePoint is widely used by organizations to create websites where information is centrally stored, shared, organized and accessed by users from anywhere, any time and any device. Major use cases of SharePoint include knowledge and content management, intranet, file hosting and collaboration, and so on.

Microsoft is making it both convenient and cost-effective to use the SaaS cloud-based Office 365 and Azure cloud services rather than a locally hosted Office, SharePoint and their respective on-premises services. However, there can be outages due to a variety of reasons. Network issues, both local and Internet-based, data center problems, malicious activity, and environmental conditions can all cause outages.

Exoprise recently added support for OAuth (OAuth 2.0 to be exact) credentials to the core Exchange Online testing sensor. This capability has been requested in the past and with this new release, enables end-to-end testing of Exchange Online and the OAuth capabilities of Azure AD with Office 365 from multiple concurrent locations.

Active Office 365 Monitoring Synthetic Transactions for Hybrid Exchange. With the release of the NiCE Active O365 MP for Microsoft SCOM advanced synthetic, hybrid Exchange Online monitoring has never been easier.

Iselin, NJ – September 25, 2018 – eG Innovations, a leading provider of IT performance monitoring and digital intelligence solutions, announced today that it has expanded its monitoring portfolio to deliver performance visibility of Microsoft Office 365. The new capabilities will help organizations get in-depth insights into Office 365 access, usage, connectivity and performance, and enhance end user experience and business productivity.

Exoprise has long dedicated itself to excellence when it comes to synthetic (active) monitoring for cloud services like Office 365. But sometimes customers want to monitor an application that we might not support, a custom in-house application, or they want to get the perspective of an end-user that is on the road or telecommuting. That’s where our new Service Watch can come in handy.

Exoprise, the leader in Office 365 end-to-end monitoring, recently launched built-in reporting for Office 365. Now, the best cloud monitoring solutions includes usage, audit, activity, threat and health reporting too. No other vendor goes as deep or as wide for complete coverage of ALL of Your Office 365 operations.