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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Six Compelling Reasons to Choose SolarWinds Every Day, Every Time

Technology investments in today’s digital economy are crucial in achieving your business goals and gaining a competitive edge. As business strategies evolve and technology advances, IT environments are becoming increasingly complex and hybrid while budgets remain stagnant. Choosing the right solution to manage your technology stack is vital to deliver superior application experiences and meet your performance, availability, and operational requirements.

Exploring Enhancements in Service Mapping and Workspace Improvements

The discussion revolves around various enhancements in service mapping, workspace improvements, and app distribution. New connectors like Virima and Ivanti Neurons are being developed for service mapping, along with an outbound connector for ServiceNow. Workspace improvements include filters, remote control, and disabling end user prompts. App distribution introduces features like cloud storage explorer and access to Windows Package Manager. Additionally, role-based permissions for bot triggering and integration of surveys into the overall deck score are being implemented.

The Complete Guide to AIOps

AIOps, which stands for Artificial Intelligence for IT Operations, is here to stay. The truth is that leveraging artificial intelligence (AI) for ITOps offers a range of benefits that can significantly improve the efficiency, reliability, and performance of IT operations. So keep on reading as we explore AIOps software potential. From automating routine tasks to predicting future issues and enhancing decision-making, as well as practical scenarios as strategies for its implementation.

Enterprise Observability: The Key to Effective IT Management

Observability has emerged as a distinct approach within the broader scope of IT management, enabling organizations to gain valuable insights into their complex IT ecosystems. By collecting and analyzing data from various sources, observability provides a holistic understanding of system behavior and performance, streamlining troubleshooting and optimization efforts.

Resource Scheduling In Project Management: 10 Essential Tips

Resource scheduling in project management allows project managers to ensure the efficient and effective utilization of resources across an organization. ‍ ‍ If you answered 'yes' to any of these questions, your project management strategy needs attention. Effective resource scheduling is the backbone of on-time and on-budget project success. It helps you optimize resources for better outcomes.

Ivanti Neurons 2024.2 Innovator Preview: Updates and Opportunities

The Ivanti Neurons 2024.2 Innovator Preview offers updates on Ivanti Innovators and opportunities. It includes updates on Engage and Connect platforms, user groups, and the Ivanti community. The session also highlights upcoming events, the Ivanti Solutions summit, and product updates. Key topics discussed include platform and policy improvements, Workspace Edge intelligence healing, AI and ML updates, UWM capabilities, and patch management.
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Business Process Transformation Framework for Firms

A business process transformation framework can set firms on the right path toward operational efficiency and increased productivity. When you have all of your business processes firing on all cylinders, it enables team members to excel in their individual roles and contribute collectively to improved service delivery and accelerated revenue growth. A solid transformation framework is a must-have for ambitious teams.

InvGate Insight Discovery Now Supports Agentless Discovery for Windows Devices

Coming to enhance the tool's network scanning capabilities, we are ready to announce that InvGate Insight supports agentless discovery for Windows devices! This means that, as from now, you can gather comprehensive information from windows devices without the need for them to have an agent installed. All you have to do to get it running is to configure the WMI protocol on your Windows devices so that InvGate Discovery is enabled to have remote access to it.