goliath technologies

User Story: Epic Hospital Reduces Logon Times by 80%

The below screen shots were provided by a large non-profit healthcare organization that includes 4 acute care hospitals, over 20 clinics and 5,000 Citrix users. The Healthcare IT team received reports from clinicians about slow logon times. This document describes how the Citrix engineer used Goliath Performance Monitor to pinpoint and troubleshoot the “Citrix is Slow” complaint and implement a fix action that permanently resolved the issue while reducing logon times by more than 80%.


Bring CA Operational Intelligence into your Citrix Monitoring

Citrix Virtual Apps and Desktops is an industry leading solution that enables virtual application and desktop delivery. With its Flex Cast Management Architecture (FMA), it provides a platform for applications & desktops delivery, mobility, services, flexible provisioning, and cloud management.

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7 Secrets to Becoming a Citrix Hero: A Must-Watch Webinar For Citrix Pros

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access. When your end users are in peril, you – the Citrix admin, engineer, architect, consultant – need to become a superhero and save them: Diagnose the cause of issues they are facing and triage them to ensure seamless and uninterrupted connectivity.

goliath technologies

Why Is Troubleshooting “Citrix is Slow” So Hard?

“Citrix is slow” is one of the most common complaints Citrix admins hear on a daily basis. Somewhat ironically, Citrix itself is rarely the problem and the actual cause of the Citrix slow performance issues lies elsewhere. This can make troubleshooting “Citrix is slow” issues extraordinarily difficult to do. The primary reason why troubleshooting Citrix slow performance issues tends to be so difficult is that Citrix deployments often contain a complex web of interwoven dependencies.

How Synthetic Monitoring Can Help Citrix Admins Go From Reactive to Being Proactive

One of the biggest pains in the life of a Citrix administrator is being called to troubleshoot a problem after it has occurred and end users are impacted. Every minute taken to diagnose the cause of the problem and to resolve it costs your organization dearly – lost productivity, reduced user satisfaction and increased operations costs.
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Making Your Life Easier with Citrix Receiver Version Usage Reporting

Citrix Receiver (now renamed as Citrix Workspace app) is client software that is bundled with Citrix Virtual Apps and Desktops and allows client devices to connect to various virtualization services offered by Citrix. Citrix Receiver is supported on various client platforms and form factors, including Windows, Windows Mobile, macOS, iPad, iPhone, Android, BlackBerry, HTML5, Linux, Google Chromebook, thin clients, zero clients, Raspberry Pi and embedded operating systems.

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eG Enterprise Staffing Guidelines for Citrix Digital Workspace Services

Most Citrix professionals are well aware that when desktop or application performance is slow, the first finger tends to get pointed at the Citrix team. But even for complex ecosystems like Citrix, ITIL guidance like a Service Desk continues to be a long-standing ‘best practice’ and can help if IT staff work together. This post will outline some of the ITIL guidance from the perspective of eG Enterprise and a Citrix-based digital workspace.