Rocket.Chat

Wilmington, DE, USA
2015
Oct 14, 2020   |  By Lucia Fallavena
Since our product conception, it has undergone a massive evolution. Rocket.Chat went beyond the messaging world, becoming a truly versatile platform able to support the entire customer relationship experience and cross-company communications, considered by Capterra’s users one of the best remote work platforms in 2020. Having evolved into such a comprehensive platform, renewing our brand seemed the next logical step to reflect our values better.
Oct 7, 2020   |  By Manuela Massochin
New releases: we love it and we know you do too! To better understand what’s new on Rocket.Chat this month, we listed all of our (very exciting) new features and improvements below. You can check the full list of updates here!
Sep 28, 2020   |  By Lucia Fallavena
Rocket.Chat Mobile App 4.11 will be launched next week with many exciting new features, improvements, bug fixes, and user experience development efforts. Here is an overview of what you can expect 🙂
Sep 15, 2020   |  By Lucia Fallavena
Supporting 250 startups from Brazil, Distrito is an innovation platform that helps startups to succeed and support the digital transformation of Enterprises. Their mission is to uplift startups through a Strong Innovation Ecosystem focused on Community, Leap, Venture, and Data Mining. In order to bond their ever-growing startup community and manage their team of 140 people, implementing a comprehensive communication tool was not only a necessity but also inevitable.
Sep 8, 2020   |  By Manuela Massochin
What does it take for a business to succeed? Regardless of your industry, lowering the cost of customer acquisition, increasing sales and customer retention are probably among your primary business goals. In a perfect scenario, your business interactions seamlessly acquire new customers, retaining current clients while upselling. However, in today’s fast-paced world, the customer journey has become shorter.
Sep 2, 2020   |  By Manuela Massochin
The two words that every Rocketeer loves: New Release! In Rocket.Chat 3.6, as usual, we have a lot of exciting new features, improvements and bug fixes to tell you about. To make sure you don’t miss a thing, we selected the most important features and listed them below. In this month’s release, all of the features and improvements can be enjoyed by everyone – everything is available on our Community version. *If you wish to view the complete list of updates, click here.
Aug 26, 2020   |  By Manuela Massochin
Everyone loves apps. They can be fun, useful, or simply automate tasks, making life easier. As users might not be aware of the awesome Rocket.Chat apps offered by our growing Marketplace, we’ve decided to create a list of our favorite apps, tested and used by our internal team and community. Check it out!
Aug 24, 2020   |  By Lucia Fallavena
We’re happy to announce that Rocket.Chat, the leading open-source communication hub, was named to the Constellation ShortList™ for Enterprise Group Messaging in Q3 2020. The technology vendors and service providers included in this program deliver critical transformation initiative requirements for the early adopters and fast follower organizations.
Aug 21, 2020   |  By Lucia Fallavena
In 2016, the financial institution used to have different communication channels to support its 100M+ customers: Skype for video calls, a mobile app, website, phone, to name a few. Having so many complex tools around is more of a hassle than a solution. Here’s why.
Aug 12, 2020   |  By Lucia Fallavena
We are excited to share great news with you: Rocket.Chat has obtained the ISO 27001 certification! As part of our ongoing efforts to always strive for excellence in everything we do, this is a testament to our commitment to security for all our users. Read more about what this means for you and what we are up to next.
Oct 16, 2020   |  By Rocket.Chat
This webinar aims to clarify some common questions regarding Security in Communication Tools as well to discuss and give examples of Rocket.Chat use cases that we're able to foster productivity in a secure environment. // Overview of Security Technologies //The importance of Secure Messaging //How to Securely Collaborate Digitally //How Integrations can boost Performance //Best practices for Data Control
Oct 9, 2020   |  By Rocket.Chat
In May 2020 we celebrated 5 years of company since our first commit on Github!
Sep 10, 2020   |  By Rocket.Chat
Learn how you can improve your customer service. Understand how Rocket.Chat can allow your crew to talk to your customers through a single WhatsApp phone number.
Sep 2, 2020   |  By Rocket.Chat
Check out What's New with Rocket.Chat Push Notifications
Jul 8, 2020   |  By Rocket.Chat
A platform with multiple uses: Remote and Physical Work, Internal and External Communication, OmnichannelCustomer Engagement and Support, Developer Operations, and Process automation. Centralize Your Communication and boost your company productivity by bringing messages, video calls, file sharing, and all team communication into one place.
May 7, 2020   |  By Rocket.Chat
This is a demonstration of how to set up and use the Omnichannel Canned Responses feature.
Apr 17, 2020   |  By Rocket.Chat
A quick intro about the Omnichannel feature by Willian Sales, Rocket.Chat's Sales expert.
Apr 6, 2020   |  By Rocket.Chat
We have seen lots of companies sharing their thoughts on the current situation. But we haven’t seen many people talk about what they’re actually doing. This webinar will share hacks and best practices used internally by Rocket.Chat which successfully keeps our remote team thriving.
Feb 27, 2020   |  By Rocket.Chat
From New Interactive UI elements for Rocket.chat apps to html plain text emails or new customer fields in Omnichannel conversations; the new release 3.0 brings with it incredible improvements, bug fixes and new features.
Feb 20, 2020   |  By Rocket.Chat

Rocket.Chat is the leading free and open source team communication platform. Communicate and collaborate with your team, share files, chat in real time or switch to video/audio conferencing. Improve productivity by discussing and sharing ideas, projects and files with real-time or asynchronous team chat.

Rocket.Chat is a fast-growing platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 700 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and offer services to enable businesses to be built using Rocket.Chat.

Features:

  • LiveChat: With LiveChat by Rocket.Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads.
  • Real-time translation: Rocket.Chat uses cutting edge machine learning for automatic real-time message translation between users. Our user interface has been translated to over 50 languages, more than any other team chat service.
  • For all platforms: You can take Rocket.Chat anywhere with our web, desktop & mobile apps, LiveChat clients and SDK.
  • Endless Customization: Customize your platform to tailor its exact look & feel by adding or removing features and selecting your own integrations, plugins & themes.

Open Source Team Communication. Rocket.Chat is free, unlimited and open source.