Chicago, IL, USA
Jun 23, 2020 | By Cory Pulm
Whether you call it end-user experience monitoring or user experience monitoring, getting insight into how your customers struggle with your product is the first step to improving. If you’re not already monitoring user experience, we created this simple guide to help you get into the habit and start identifying Key Performance Indicators (KPIs) for your website or application’s user experience. First, you need data on your current user experience.
Apr 30, 2020 | By Jess Richter
When we started to make updates to our incident management experience, we realized this was an ideal time to take a look at our mobile app. We started the journey of updating our app with the clear goal of focusing it on incident management, allowing us to streamline what was included, and the actions that systems engineers would be able to take from mobile.
Apr 2, 2020 | By Jess Richter
As a monitoring platform built by systems engineers, for systems engineers, we wanted to create an incident management experience that brings together all of the important tools that systems engineers use on a daily basis. From alert to resolution, the Panopta Incident Hub offers efficient, streamlined solutions for incident management tasks and simplifies collaboration among team members.
Mar 26, 2020 | By Jess Richter
As we all do our part to respond to the COVID-19 global pandemic, preparing your infrastructure for remote workers has become a top priority for organizations all around the world. However, many IT teams have come to realize that their infrastructure is not up to the task of 100% of their workforce working remotely.
Jan 30, 2020 | By Jess Richter
DevOps security tools are an important part of the IT landscape, and as cybersecurity threats grow and change, teams need to take advantage of security tool they have available, even the ones that aren’t specifically for security. With the further adoption of DevSecOps practices, including Security in DevOps workflows, an emphasis on security protocols in general, and a constant search for good DevOps security tools, DevOps teams need to find ways to ensure their systems are secure.