OneDesk

Oct 8, 2018
2010
Montreal, Canada
Feb 14, 2019   |  By Victoria Louie
The world of consumer packaged goods is one that moves quickly. Companies that sell consumer packaged goods (CPG) have to constantly develop new products and get them into the hands of consumers at a regular rate. These products include non-durable goods such as food, toiletries, and other consumables. Because CPGs have generally short lifespans, that means the cycle of ideation to production is quick and involves people from a variety of roles all moving quickly together.
Feb 12, 2019   |  By Derek
Your OneDesk account will send out emails for a variety of reasons. This article explains the different types of email we send and how you can modify the content of these emails to better suit your needs.
Feb 4, 2019   |  By Victoria Louie
Our client is a large telecommunications services company based in the United States. Over the years, they have grown, but have pinpointed one product in particular that they need help with managing. As leads come in from their sales force, these potential constomers enter their system. Account managers are brought in to nail down the particulars of the consumer’s needs and figure out who should be involved in installation.
Jan 25, 2019   |  By Victoria Louie
There comes a time in every small-to-medium business’s lifetime that HR needs to be considered for the company’s well-being. Many businesses these days are looking to external firms to handle their HR for them. For these companies that offer consultative HR services for multiple customers, it becomes crucial that work is tracked accurately with an eye towards confidentiality.
Jan 17, 2019   |  By Derek
In many industries, it is very common to do similar projects over and over again with only a few differences each time. Over time these projects become more and more refined until they (hopefully) go off like clockwork. OneDesk supports these kinds of repeat projects and has tools to allow you to improve them based on the successes of previous iterations.
Sep 27, 2018   |  By OneDesk
OneDesk is software for helpdesk and project management.
Aug 28, 2018   |  By OneDesk
OneDesk is software for project management and helpdesk. This video covers the basics of how OneDesk interacts with emails, and how you can configure your email settings.
Aug 17, 2018   |  By OneDesk
OneDesk is software that combines helpdesk and project management.
Aug 17, 2018   |  By OneDesk
OneDesk is software that combines helpdesk and project management.
Aug 17, 2018   |  By OneDesk
OneDesk is software that combines helpdesk and project management.