Burnaby, Canada
Apr 22, 2021   |  By Tris Hussey
The banking landscape is changing. The days of walled garden banking where customers can’t see or access information from all their financial institutions in one place are coming to a close. For banks, and the entire financial services industry, open banking isn’t a threat but a customer service opportunity. Instead of putting barriers between customers and their financial information at other institutions, banks can offer value-added insights across accounts and institutions.
Mar 29, 2021   |  By Vlada Terenina
A customer walks into a bank, asks a question at the information desk, and then leaves. Later that day an operations manager notices an unmarked USB device left on the counter. He doesn’t remember who might have left it, so he plugs it into his computer to see if he can potentially spot the owner. As the USB loads, the malware shuts down the entire system, while the hackers get the bank’s customers’ account details.
Mar 11, 2021   |  By Vlada Terenina
A few weeks ago Seattle-based financial services and data management firm Automatic Funds Transfer Services (AFTS) suffered a serious ransomware attack. A gang called “Cuba” hacked and stole approximately 20 months’ worth of AFTS data, including financial documents, correspondence with bank employees, account movements, balance sheets, and tax documents. The compromised data then was offered for sale on the dark web.
Dec 16, 2020   |  By Laura Fear
It’s a busy season for card issuers, card networks and payment service providers. Transaction and purchase volumes are rising across mobile and online channels — with Black Friday and Cyber Monday e-commerce sales up 15% from last year. Despite this holiday season’s resilient e-commerce sales, organizations must continue to find ways to maximize transactions and card profitability in the face of reduced in-store purchase volumes, interest margins, fees and interchange revenues.
Nov 24, 2020   |  By Laura Fear
We are about to enter the most wonderful time of the year. As consumers increasingly turn towards online and mobile commerce, are you confident in your card-not-present fraud detection capabilities? 2020 has been a year of great surprise and change. While the global health pandemic has changed how we physically interact with each other, it has also revolutionized how we shop.
Nov 6, 2020   |  By Stacy Gorkoff
Fraud is something that occurs every day across a variety of industries, causing trillions in losses each year. Hardest hit are the financial services and banking industries. In a recent article, Welp Magazine shared its top 13 picks for the best fraud detection startups. INETCO was extremely happy to be featured as a part of this list – selected for its innovative product and exceptional growth strategy.
Oct 30, 2020   |  By Stacy Gorkoff
Halloween is tomorrow, and do you know what that means? For starters, it means you can dance under the rare blue moon. A full moon visible for all time zones on Earth hasn’t happened since 1944, and won’t happen again until 2039. It also means you can don a costume and be anything you like. Kind of like a fraudster, that assumes a new persona every time there is a payment fraud attack.
Aug 25, 2020   |  By Stacy Gorkoff
Payment fraud is exploding. So are false positives, customer friction and investigation costs. Unfortunately, as customers continue to pull us down the river of rapid digital transformation, traditional fraud detection systems are being left in the sand.
Aug 17, 2020   |  By Stacy Gorkoff
As efforts increase to protect customers from card-present and card-not-present fraud, there is an increasing risk lurking for banks and retailers: false positives. According to KPMG’s 2019 global fraud survey, 51% of respondents reported a significant number of false positives resulting from current technology solutions and decreasing efficiencies in fraud detection.
Aug 12, 2020   |  By Laura Fear
With an estimated 37.9% of all internet traffic attributed to bots, and bad bots accounting for more than 50% of that, retailers and financial organizations are struggling to defend against a constant barrage of account takeovers, credential stuffing, card cracking attacks and fake account creation.
Nov 5, 2020   |  By INETCO
Interested in exploring how Mexico’s largest electronic payments processor consistently secures the end-to-end customer experience while processing more than 13 million credit and debit card transactions each day? We invite you to join Ander Murillo Zohn, Deputy Director of Big Data Technologies at E-Global, and Stacy Gorkoff, VP of Marketing and Channel Development at INETCO, for a 45-minute webinar as they discuss the secret to using real-time data to achieve the best customer experience possible.
Sep 15, 2020   |  By INETCO
Is your ability to detect fraud lagging behind the fraudsters? Thinking real-time is essential to decreasing financial loss, reputational harm and customer friction. In this session, explore new tactics to detect and block suspicious transaction activity in milliseconds.
Aug 28, 2020   |  By INETCO
Is your ability to harness massive volumes of payment transaction intelligence over multiple card rails, customer facing channels, and disparate data stores a challenge? INETCO Insight accelerates digital transformation with a real-time, 360-degree view of all card usage, channel performance and customer behavior to help identify new ways to acquire customers, deliver more value to existing ones, and enhance profitability through faster reporting, better device placement and targeted service offerings.
Dec 10, 2019   |  By INETCO
On September 17th, 2019, INETCO Insight 7 was officially launched. Featuring a fraud configuration primed for payment environments, INETCO Insight 7 combines customer transaction data acquisition, configurable rules-based alerting and adaptive machine learning capabilities.
Apr 4, 2019   |  By INETCO
Banks that own the transaction layer have an awesome analytics advantage. Capturing a broad spectrum of consumer activity means you can answer key business questions.
Oct 18, 2018   |  By INETCO
Join INETCO's Stacy Gorkoff, VP of Marketing and Channel Development as she discusses how to Spice Up Your Omni-channel Strategy with Real-time Data!
Oct 18, 2018   |  By INETCO
Join us for this week's Transaction Tuesdays video on operational awareness. With host Marc Borbas, VP or Global Sales at INETCO, learn how real-time data helps banks and FI's run better and avoid costly "glitches".
Oct 18, 2018   |  By INETCO
Don't miss this week's topic... it's a juicy one! Join INETCO's Ugan Naidoo, VP of Engineering and Services, as he discusses how real-time data helps banks and FI's with early warning fraud detection.
Oct 18, 2018   |  By INETCO
Join us today as we taco 'bout how real-time data can help banks and FIs reduce operational costs while delivering an enhanced customer experience at both ATMs and in-person branches.
Feb 14, 2020   |  By INETCO
With The Nilson Report projecting $34.66 billion in global fraud losses by 2022, it is clear that crime syndicates are investing heavily in finding new and more advanced ways of countering the controls organizations are constantly implementing. Financial institutions, retailers, card service providers and acquiring processors are struggling to detect suspicious payment transaction behavior and prevent payment fraud attacks before experiencing major financial loss and customer dissatisfaction.
Feb 14, 2020   |  By INETCO
This whitepaper discusses the INETCO Insight transaction data platform. It reveals how the software's unique data streaming, decoding, semantic correlation and statistical analysis engines can be rapidly configured to monitor any application type - custom, packaged, or industry-specific. INETCO Insight produces a single rich transaction record for every transaction, containing business, application, infrastructure, and network performance information that can be sliced and diced instantly to serve the diverse needs of different members of the IT and business teams.
Feb 1, 2020   |  By INETCO
While the ATM channel remains a strategic part of a healthy omni-channel banking ecosystem, it is continuously under critical analysis within many financial institutions. The big challenge lies in maintaining ATM fleets as a profitable delivery channel.
Feb 1, 2020   |  By INETCO
Despite several recent high-profile attacks, ATM cash-out schemes that involve multiple attack vectors over a very large attack surface continue to happen. While traditional fraud system management tools will provide one layer of defense against cash-out attacks, common single point monitoring solutions still run a risk of being compromised.
Jan 1, 2020   |  By INETCO
Real-time transaction data has become a fundamental part of managing self-service channels and guaranteeing every interaction completes the way the customer expects. This is why banks, retailers and payment processors all over the globe are investing in powerful end-to-end data acquisition, real-time alerting and open data streaming capabilities.

INETCO® builds smart technology that makes real-time transaction data workable for customer journey insights, early warning fraud detection and operational performance - across all banking, retail and payment processing environments. Our real-time data platform thrives in self-service and omni-channel ecosystems where timely data collection, organization and visualization is challenging.

Our Products and Services:

  • INETCO Insight® Real-time Transaction Data Platform: Specifically designed for the banking and payments industries, INETCO Insight® provides a real-time, end-to-end view into the performance of every customer transaction. Rich transaction data is captured from the network, with the option to forward decoded message fields to any application of choice. With the power to harness continuous transaction data streams, INETCO Insight customers gain a whole new level of agile performance monitoring and trusted data visualization that results in improved customer experiences, risk mitigation, channel revenue uplift and reduced operational costs.
  • INETCO Analytics® On-demand Data Visualization and Analysis Software: INETCO Analytics® is an application that utilizes real-time transaction data, machine learning and predictive algorithms for analyzing customer engagement and channel profitability. It equips channel managers and data analysts with the intelligence and visual insights they need to better serve existing customers, acquire new ones, and enhance profitability through improved self-service device placement and catered service offerings.

INETCO’s growing Fortune 500 world-class customer base includes over 50 global companies that span thebanking, ATM, retail and payment processing industries.