GSX is the Office 365 End-User Experience Monitoring Company
The only solution that enables fast troubleshooting through a complete understanding of the service delivery across Cloud or hybrid Office 365 deployments:
- Provide accurate unbiased metrics to manage your end user experience in full cloud & hybrid deployments.
- Understand impact of the network & on-premises servers on the end user service at the location level.
- Anticipate user complaints, reduce the number of tickets, your mean time to repair, and your overall TCO.
- Alert on performance issues before end-users start to complain. Significantly decrease users performance issues across your entire organization.
- Easily share your service delivery and services analysis dashboards with your business lines, IT departments and Microsoft.
Restore Visibility into your Office 365 Cloud and Hybrid deployments.
GSX is a Microsoft Systems Center Alliance Partner and a Microsoft Gold Partner.
What do you do when users outside of the main office complain about SharePoint performance? Is it the application or the network that’s slowing them down? SharePoint Online is a black box for users and the IT Teams.
What do you do when users outside of the main office complain about SharePoint performance? Is it the application or the network that’s slowing them down?
As you may have read on several blogs and Microsoft Technet, the route to the cloud has a significant effect on Cloud service delivery performance. Several points have been identified that you should consider. Let’s examine the real effect of these parameters on the SharePoint Online experience.
If you are responsible for Office 365 services in your company, you need to confirm to your business lines that the end-users can really use their applications with decent performance. The problem is that without accurate and unbiased data, you don’t have the information.
SharePoint has always been a sensitive topic. When it was on-premises, it was often complex to deploy and manage. It got better with SharePoint Online. But, the management of the user experience is still a real headache.
Your SharePoint environment constantly evolves and your team has to face a number of day-to-day challenges. Download our white paper to learn how GSX cures six common SharePoint headaches.
Discover fundamental checks that should be done on a regular basis to measure the health of your Office 365 service delivery.
Most large IT departments deliver services to their end users through a Private cloud infrastructure and many others are considering deploying this new way of delivering IT to their business. Issues related to the management of these private cloud systems are rising.
If your IronPort fails, the entire email flow in your company shuts down, and nobody will be able to send or receive emails. In many cases, users will begin to complain of a degradation in service involving issues with their email delivery. Without the proper monitoring tool, it can be extremely difficult to pinpoint the root cause.
In this white paper, we will examine the challenges involved in moving your messaging and collaboration environments to Office 365. In addition, we’ll share how GSX Solutions management products deliver value from both a technical and business perspective.
The data nobody else can provide.
GSX provides end-to-end Teams voice performance monitoring & reporting.
This webinar will provide you with real use cases & best practices for managing SharePoint and OneDrive performance, and gain insight into the network dependencies impacting user experience.
GSX provides out-of-the box monitoring & reporting to ensure your Office 365 applications are performing the way they should at all times, ensuring smooth and uninterrupted service delivery.
Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization. But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?