Jun 25, 2020 | By Luis Hernandez
Slack has been highly popular in professional circles since it was founded in 2009, so much so that the communication app has become a verb. In the past few years it’s become ubiquitous, especially in recent times with the various lockdowns and teams going remote. If Slack’s where important conversations happen, and where your team now hangs out, it also makes sense that it’s where you share your data.
May 15, 2020 | By Laura Kukula
A guest post from Alon Eisenberg at Trusted Shops. Building trust for your website is essential to building a loyal customer base. Why? Simply put, trust is the inspiration people need to enter their credit card information on your website. Unless you’re Amazon or another really famous brand, there will be some level of hesitation from shoppers when they visit your shop for the first time.
How to stay customer-centric in the current climate: 7 tips from Ember's Customer Experience Director
May 13, 2020 | By Laura Kukula
Whether your ecommerce company is just trying to keep things ticking along, or one of the lucky ones with increased demand, it can be hard to stay focused on your customers. In both cases, you’re much busier with day-to-day stuff, and handling more inquiries. You’re also trying to seize opportunities that will boost your business. Amidst all this, you don’t want to lose sight of what your customers actually need.
Apr 7, 2020 | By Laura Nunneley
Ecommerce teams have to be adaptable at the best of times, but COVID-19 has introduced a whole new set of challenges. You’re probably getting more questions from your customers – and they're expecting faster responses. You might have more orders, but only a few team members on hand to fulfil them. You may also be rethinking your website's messaging so it's timely yet empathetic.
Feb 20, 2020 | By Laura Nunneley
Dashboard design principles are all very well, but what do they look like in practice? This blog will walk you through nine golden rules, with a real-life dashboard example for each. By following these simple steps you can create a dashboard that's clear and effective. And you don't need to be a designer to make yours look great. Enjoy building!
Feb 27, 2020 | By Geckoboard
See how quick it is to build a TV dashboard that displays common SaaS metrics like Signups and MRR, using Geckoboard.
Feb 26, 2020 | By Geckoboard
Learn how to quickly turn data in a spreadsheet into an easy-to-understand dashboard for your office wall, that gets your key numbers seen!
Feb 17, 2020 | By Geckoboard
See how easy it is to visualize live ticket data from Zendesk Support a using Geckoboard, so your team can keep on top of key numbers and deliver an amazing support experience.
Feb 14, 2020 | By Geckoboard
See how easy it is to create a real-time Customer Support dashboard using Intercom and Geckoboard, to help your team keep on top of their most important numbers.
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