Latest News

Feb 4, 2019   |  By Shanmuga (Shyam) Anandaraman
Digital transformation has revolutionized customer engagement. This has initiated a paradigm shift in the way customers interact and engage with businesses, the website being the crown jewel. With most interactions occurring over the internet, your website isn’t just about selling your services anymore. It’s also about providing value to customers.
Sep 6, 2018   |  By Shylesh Ananth
Say hello to Freshping, a free tool from Freshworks for website uptime monitoring and building public status pages. This is not the first time we have launched a tool that is slightly off the orbit from the Freshworks solar system. We wouldn’t fault anyone for wondering what a website monitoring tool is doing in a lineup so focused on the idea of customer engagement. Allow us to explain: It fits like a glove.
Sep 6, 2018   |  By Freshping
Freshworks, a global leader in customer engagement cloud software has launched Freshping, a free real-time website monitoring tool based on the recently acquired Insping. Freshping can be easily set up to monitor websites and send downtime notifications in real time via Freshworks’ customer engagement platform as well as traditional channels such as email and SMS.