Aternity

Cambridge, MA, USA
2004
Jul 23, 2021   |  By Aternity
Digital experience monitoring refers to the measurement of customers’ and employees’ experience using an application, service, or device. It helps IT teams ensure that applications, services, or devices are available to users and functioning optimally.
Jul 20, 2021   |  By Aternity
To boost performance, many businesses have embraced the concept of workplace productivity. By focusing on efficiency and speed, a company can develop relevant key performance indicators that help employees understand how their individual contributions impact the organization’s goals. Industry data collected by Gallup shows that an engaged and productive workforce can increase profits by as much as 21%.
Jul 20, 2021   |  By Aternity
As COVID-19 restrictions are lifted in more areas, the world continues along its path to the “new normal.” But what that new normal looks like is yet to be seen, as some companies are embracing the remote work culture while others are returning full time to the office, and still others are adopting a hybrid work approach that blends remote work and in-office work.
Jul 8, 2021   |  By Mike Marks
Six months into 2021, vaccination rates are increasing around the world. At the same time, business leaders are planning their policies for remote work. Google announced a hybrid remote work model, with most employees to have the flexibility to work remotely two days a week. Others, like Morgan Stanley, have said that employees need to return to the office by September.
Jun 30, 2021   |  By Aternity
End user experience monitoring (EUEM) refers to software tools that allow teams to evaluate the impact of an application or device performance from the perspective of the people who are using it most often, known as the end users.
Jun 23, 2021   |  By Aternity
Digital platforms act as the primary touchpoints for most businesses today. The digital experience becomes the first impression regarding the brand for consumers, and for employees, it’s often a significant factor in the overall employee experience. While this is true for non-digital brands, for digital-only brands, it’s even more critical to deliver an exceptional experience to their users.
Jun 18, 2021   |  By Aternity
The Digital Transformation trend has been around for a long time, but it’s an initiative that should never be considered “complete.” From the earliest advocates of digital transformation to those just getting started, there is always more to do.
Jun 11, 2021   |  By Aternity
The COVID-19 pandemic caused a major upheaval in the working world, with companies forced to shift suddenly to remote work as state and local governments issued shutdown orders to mitigate the spread of the virus. Throughout the pandemic, remote team leaders worried about whether their teams were maintaining a healthy work/life balance, whether they’d be able to maintain productivity when working remotely, and a variety of other concerns about their team’s well-being and effectiveness.
Jun 8, 2021   |  By Cristina Daroca
Determining what the best digital workspace looks like for your organization requires deeper insights into the way your organization performs. Basically, you need to visualize the relationship between technology and business outcomes. This relationship is always an important component to delivering a consistently great employee digital experience.
Jun 4, 2021   |  By Aternity
Digital transformation refers to the process of adapting to and embracing digital technologies and innovations that can replace manual and non-digital processes. In practically every industry, digital transformation is essential for keeping pace with the competition. Kodak, for instance, used to be one of the most widely recognized brands in the photography business, earning billions of dollars in revenue every quarter.
Jul 27, 2021   |  By Aternity
Aternity DXI automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.
May 25, 2021   |  By Aternity
Only Aternity DXI enables you to tailor your digital experience goals based on industry benchmarks, instantly associate performance gaps to lost productivity or revenue, and drill into the worst performing areas for root cause analysis and rapid remediation.
Mar 11, 2021   |  By Aternity
National Instruments’ external-facing website, ni.com, gets three quarters of a million page requests each day and 1.7 million unique visitors each month. Customers and potential customers use the site to learn about the company’s products, configure and purchase complex test and measurement solutions, and download programs, sample code, and development tips.
Dec 17, 2020   |  By Aternity
Battery performance is a key factor of employee productivity in the work-from-everywhere enterprise. Aternity provides insight into battery performance and usage of your entire device estate, so you can proactively identify issues and provision your employees with the high-performing devices they need to support your business. Intel and Aternity are collaborating to help you predict and prevent user frustration, verify optimal device configuration and performance, and drive successful business outcomes through rich cross-customer analytics and modern, built for business PCs.
Dec 15, 2020   |  By Aternity
Intel and Aternity are partnering to enhance visibility into the digital exmployee experience. Aternity is adding its enterprise-class end-user experience analytics technology with Intel’s latest business client platform to deliver enhanced visibility into the employee experience. This short video covers three main use cases: optimize employee experience, justify IT changes, and benchmark digital experience against the market.
Dec 11, 2020   |  By Aternity
Aternity provides insight into your employees’ home and external WiFi connections, to improve employee experience, save troubleshooting time, and identify security vulnerabilities. Intel and Aternity are collaborating to help you predict and prevent user frustration, verify optimal device configuration and performance, and drive successful business outcomes through rich cross-customer analytics and modern, built for business PCs.
Dec 10, 2020   |  By Aternity
Employees and customers are increasingly reliant on the digital services provided to them, so understanding their relationship with that technology is critical to an organization’s success. In this session, Jon Hodgson, Aternity’s Principal Scientist, discusses an exciting vision for DEM, which blends device-centric technical telemetry with user-centric telemetry & feedback to understand the true human impact of application issues. Get a sneak peek into the future of Aternity DEM!
Oct 16, 2020   |  By Aternity
Aternity's new troubleshooting dashboard enables deep, granular troubleshooting on all of Aternity's digital experience data streams. You can expand the time scale, correlate data, and customize the look and feel of the dashboard.
Sep 24, 2020   |  By Aternity
Service Desk teams are integrating Aternity’s unique digital experience insights with chatbot automation, to provide 7 by 24 service to their end users, reduce call volumes, and free up staff to focus on more complex issues.
Aug 25, 2020   |  By Aternity
The bi-directional integration between Aternity and ServiceNow provides a closed-loop trouble ticketing workflow that helps Service Desk staff reduce Mean Time to Repair and raise service quality.
Feb 27, 2020   |  By Aternity
How to validate the impact of IT change on your apps, infrastructure, and devices.
Feb 27, 2020   |  By Aternity
How to Monitor at the Scale of Today's Digital Business.
Feb 1, 2020   |  By Aternity
Avoid blind spots and solve even the toughest issues.
Feb 1, 2020   |  By Aternity
Five requirements for next-generation APM tools.
Jan 1, 2020   |  By Aternity
A Revolutionary Approach to End User Experience Monitoring.
Jan 1, 2020   |  By Aternity
Digital employees always expect peak performance.
Dec 1, 2019   |  By Aternity
A No-Cost DevOps Field Guide.

Aternity, the enterprise-class Digital Experience Management company, transforms the employee experience in the digital workplace, with enterprise-scale analytics for every application, all transactions, any device, and all users.

When it comes to understanding how your business-critical apps perform, traditional EUEM and APM tools fall short. Synthetic monitoring or sampled data lead to blind spots and delays in problem identification and resolution. With Aternity, you see exactly what users see on their screen, no matter what type of app or device they’re using. Aternity enables you to boost customer satisfaction and workforce productivity, shorten release cycles, improve app quality, and positively impact your bottom line.

Enterprise-scale analytics. All apps. Every transaction. Any device. All users.

  • Unified performance visibility and action across end users, applications, and devices: AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation.
  • End User Experience Monitoring: Self-healing and visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any physical, virtual, or mobile device.
  • Application Performance Monitoring: Simplified high definition monitoring that is scalable, easy to use and deploy, and unifies APM visibility across end users, applications, networks, and the cloud-native ecosystem.

The Enterprise-class Digital Experience Management Company.