Cambridge, MA, USA
Mar 4, 2021   |  By Aternity
JavaScript (JS), a programming language developed 25 years ago, has become a core part of the internet. Today, a significant majority of websites use JS and it’s supported by all major browsers, including Chrome and Microsoft Edge. In fact, there are no commonly used browsers today that do not support JS. JavaScript, designed by Brendan Eich in 1995, is maintained now by the European Computer Manufacturers Association (ECMA).
Feb 26, 2021   |  By Aternity
When Skype was first released in 2003, it quickly became one of the world’s most well-known Voice over Internet Protocol (VoIP) and video chat tools. The original free program is still available today and is designed for individual use and small teams of less than 20 employees. When Microsoft purchased Skype in 2012, it aimed to transform the offering into a complete business communications platform.
Feb 22, 2021   |  By Mike Marks
DevOps has gained a lot of traction among the software development community for its ability to improve cycle times and application performance. DevOps methods are still being tested and perfected by development teams throughout the world, and there are many DevOps tools at their disposal to help them streamline processes, improve application performance, and address common issues faced in development and operations.
Feb 19, 2021   |  By Mike Marks
As companies seek to embrace DevOps practices, they are increasingly looking to add new skills to their teams. While there are many DevOps roles and positions, from software developers to data analysts, the DevOps engineer has emerged as a critical role in recent years. Data collected by Atlassian shows that nearly 85% of companies face significant barriers when implementing DevOps, with a lack of relevant employee skills being one of the major issues.
Feb 18, 2021   |  By Bill Hewitt
I recently sat down for a virtual talk with Stephanie Hallford, Vice President and General Manager of Business Client Platforms at Intel. Her group is responsible for business client revenue, marketing, product, and strategy. During our conversation, we talked about changes in the modern workforce, Intel’s vision for the “self-healing PC,” and how our recently announced partnership moves us closer to the goal of improving the employee experience.
Feb 16, 2021   |  By Cristina Daroca
A little over 10 years ago, DevOps was created to streamline and improve software development. It aimed to solve major issues that were plaguing the industry, including long product development lead times and an inability to manage rapid software delivery cycle times. Since the early concepts were first introduced, DevOps has been embraced by nearly every leading software company, including Microsoft and Amazon.
Feb 11, 2021   |  By Mike Marks
With the growing availability of COVID vaccines, enterprises around the world are looking toward a post-pandemic future. For many, their vision is a model that combines remote work and office time. In Volume 7 of the Global Remote Work Productivity Tracker, we note that large enterprises, like Google, have pushed their office open dates to September when they will begin offering flexible work schedules, rather than full-time on-premise work.
Feb 9, 2021   |  By Cristina Daroca
2020 saw an unprecedented number of companies adopt a digital workplace environment. The shift from working in traditional office spaces to working remotely made it necessary for companies to come up with innovative solutions to the challenges of managing a digital workforce.
Feb 2, 2021   |  By Cristina Daroca
When we talk about digital experience management, we tend to look at it from an IT perspective, but it is increasingly becoming more about the employee experience. Today, employers want to know what they can do to enable an efficient and productive employee experience. This is especially important as organizations transition to what may be a permanent remote or hybrid work scenario.
Jan 28, 2021   |  By Cristina Daroca
Microsoft Teams has become the preferred collaboration platform from Microsoft since late 2019. In addition to migrating users of Skype for Business to Teams, Microsoft has also added many new features for users that have started using collaboration platforms since the COVID-19 pandemic began. This software is similar to Slack or Zoom but is tightly integrated with other Microsoft tools.
Dec 17, 2020   |  By Aternity
Battery performance is a key factor of employee productivity in the work-from-everywhere enterprise. Aternity provides insight into battery performance and usage of your entire device estate, so you can proactively identify issues and provision your employees with the high-performing devices they need to support your business. Intel and Aternity are collaborating to help you predict and prevent user frustration, verify optimal device configuration and performance, and drive successful business outcomes through rich cross-customer analytics and modern, built for business PCs.
Dec 15, 2020   |  By Aternity
Intel and Aternity are partnering to enhance visibility into the digital exmployee experience. Aternity is adding its enterprise-class end-user experience analytics technology with Intel’s latest business client platform to deliver enhanced visibility into the employee experience. This short video covers three main use cases: optimize employee experience, justify IT changes, and benchmark digital experience against the market.
Dec 11, 2020   |  By Aternity
Aternity provides insight into your employees’ home and external WiFi connections, to improve employee experience, save troubleshooting time, and identify security vulnerabilities. Intel and Aternity are collaborating to help you predict and prevent user frustration, verify optimal device configuration and performance, and drive successful business outcomes through rich cross-customer analytics and modern, built for business PCs.
Dec 10, 2020   |  By Aternity
Employees and customers are increasingly reliant on the digital services provided to them, so understanding their relationship with that technology is critical to an organization’s success. In this session, Jon Hodgson, Aternity’s Principal Scientist, discusses an exciting vision for DEM, which blends device-centric technical telemetry with user-centric telemetry & feedback to understand the true human impact of application issues. Get a sneak peek into the future of Aternity DEM!
Oct 16, 2020   |  By Aternity
Aternity's new troubleshooting dashboard enables deep, granular troubleshooting on all of Aternity's digital experience data streams. You can expand the time scale, correlate data, and customize the look and feel of the dashboard.
Sep 24, 2020   |  By Aternity
Service Desk teams are integrating Aternity’s unique digital experience insights with chatbot automation, to provide 7 by 24 service to their end users, reduce call volumes, and free up staff to focus on more complex issues.
Aug 25, 2020   |  By Aternity
The bi-directional integration between Aternity and ServiceNow provides a closed-loop trouble ticketing workflow that helps Service Desk staff reduce Mean Time to Repair and raise service quality.
Aug 17, 2020   |  By Aternity
Shifting left in the Service Desk means resolving issues at the lowest possible level, to improve service and reduce costs. With Aternity Digital Experience Management, Service Desk teams get self-healing through automated remediation, correlation of end user issues to client device, network, or application back-end, and 1-click drill down to resolve issues at the lowest possible level.
Jul 13, 2020   |  By Aternity
See how Aternity Automated Remediation enables IT to proactively identify and resolve end user issues, reducing trouble ticket volume and Mean Time to Repair (MTTR), and improving First Level Resolution rate.
Jun 25, 2020   |  By Aternity
Your cloud vendor's SLA doesn't really protect your business, because it stops at the edge of the cloud. With the Aternity Digital Experience Management Platform, you can hold cloud vendors accountable by monitoring the performance of cloud-delivered apps as they render on the screens of your workforce.
Feb 27, 2020   |  By Aternity
How to validate the impact of IT change on your apps, infrastructure, and devices.
Feb 27, 2020   |  By Aternity
How to Monitor at the Scale of Today's Digital Business.
Feb 1, 2020   |  By Aternity
Avoid blind spots and solve even the toughest issues.
Feb 1, 2020   |  By Aternity
Five requirements for next-generation APM tools.
Jan 1, 2020   |  By Aternity
A Revolutionary Approach to End User Experience Monitoring.
Jan 1, 2020   |  By Aternity
Digital employees always expect peak performance.
Dec 1, 2019   |  By Aternity
A No-Cost DevOps Field Guide.

Aternity, the enterprise-class Digital Experience Management company, transforms the employee experience in the digital workplace, with enterprise-scale analytics for every application, all transactions, any device, and all users.

When it comes to understanding how your business-critical apps perform, traditional EUEM and APM tools fall short. Synthetic monitoring or sampled data lead to blind spots and delays in problem identification and resolution. With Aternity, you see exactly what users see on their screen, no matter what type of app or device they’re using. Aternity enables you to boost customer satisfaction and workforce productivity, shorten release cycles, improve app quality, and positively impact your bottom line.

Enterprise-scale analytics. All apps. Every transaction. Any device. All users.

  • Unified performance visibility and action across end users, applications, and devices: AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation.
  • End User Experience Monitoring: Self-healing and visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any physical, virtual, or mobile device.
  • Application Performance Monitoring: Simplified high definition monitoring that is scalable, easy to use and deploy, and unifies APM visibility across end users, applications, networks, and the cloud-native ecosystem.

The Enterprise-class Digital Experience Management Company.