Office 365

How to Integrate Microsoft Teams and Netreo

Netreo’s metrics, event monitoring, and notification capabilities can be extended to 3rd-party collaboration and messaging platforms for maximum operational efficiency. As outlined in our previous post, integrations with Netreo already include popular services such as Slack, PagerDuty, Jira, ServiceNow, and ZenDesk. Microsoft Teams is another messaging and collaboration application that enterprises are rapidly adopting.

Maintaining Microsoft Teams Service Quality

When internal IT teams are responsible for ensuring service uptime, it becomes a challenge with cloud applications like Teams – especially when you don’t know the root cause of an outage. The reality for most organizations relying on Microsoft Teams and other Office 365 cloud services is that there’s an innate expectation that service availability is going to be met; Microsoft has enough redundant infrastructure to ensure they can meet their 99.9% service level agreement.

Work Anywhere: CloudReady and Service Watch

If you haven’t signed up for our upcoming April 21 Work Anywhere Webinar with Exoprise and Forrester, now is a good time. The webinar highlights the challenges that businesses face today due to Covid disruption and innovative solutions to mitigate these challenges. Millions of Americans now work from the comfort of their home using Microsoft 365, Teams, Zoom, and other critical SaaS application services for their daily activities.

Martello's 'Work from Anywhere' Monitoring Solutions

Measuring the user experience has become a critical priority and a constant challenge for IT teams. A growing number of services that users depend on to be productive are now delivered via the cloud. Few services are as critical to business today as Microsoft 365. Learn more about Martello’s new ‘work from anywhere’ solutions for Microsoft 365 that add capabilities that dramatically improve the user experience – from anywhere.

Everything you need to know about Office 365 Monitoring

Pandora FMS is a proactive, advanced and flexible monitoring tool which is also easy-to-configure according to each business and their needs. It can be integrated into all the needs of servers, network computers and terminals. Besides, in a world where the cloud has taken more prominence, it can also monitor its services or computers. In this article, we will focus on Office 365 monitoring from Pandora FMS using the module available in the Enterprise library.

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Microsoft 365 Outage, March 15th 2021

Exoprise CloudReady provides early detection of mission-critical mail outages. On March 15, Microsoft had a service outage worldwide that impacted its services such as Teams AV, Yammer, OneDrive, and Azure Active Directory. Users reported not being able to login into either of these services and were getting timeout messages. Exoprise detected the issue earlier at 3 pm EST (40 mins before Microsoft reported it) and was able to immediately relay the news to its customer base.

SaaS cloud services monitoring solution Exoprise CloudReady

One of my earliest memories of the cloud is when it dawned on me that I was no longer in control. I'd spent the last 10 years managing on-premises infrastructure, and if something went wrong, I was pretty confident in our ability to fix things. After moving tens of thousands of mailboxes to the new Exchange Online service, then part of a service called Live@EDU, I experienced an outage where there was nothing I could do except wait for someone else to help.

On-boarding Remote Workers with Service Watch

It’s been more than half a year since I joined Exoprise. When Covid-19 struck last year, it became clear that companies would expand their hiring requirements beyond local regions and find suitable candidates (just like me!). Remote work and the requirement for on-boarding remote workers no longer became a luxury. This is reflected in job portals and HR sites such as Indeed and Glassdoor where they began to insert a new tag “Remote WFH Option Available”.