Four Tips for Call Centers to Embrace Long-Term Remote Work Productively

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Four Tips for Call Centers to Embrace Long-Term Remote Work Productively

Tue, 07/07/2020 - 09:00
teramind

After months of wide-spread lockdowns in response to the novel Coronavirus, many countries and companies are beginning to lift restrictions. As this process begins, it’s clear that many things will look different than before the pandemic. This is especially true for the workplace, where many people are expected to work from home indefinitely. In a call center environment where employees work in tight spaces using shared equipment, the need to facilitate a new normal will be especially noteworthy.