Who's Better at Downtime Communication: IT or Marketing?

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Who's Better at Downtime Communication: IT or Marketing?

Sat, 11/01/2020 - 09:00
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In her CIO online post, “6 Blunders to Avoid When Dealing with End Users,” Mary Brandel discusses some of the mistakes IT professionals make when interacting with end users. In short, the article calls attention to some common limitations within IT staff when communicating with customers. This isn’t a matter of intelligence or willingness.