Using a Status Page in your Incident response process

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Using a Status Page in your Incident response process

Fri, 10/01/2020 - 09:00
squadcast

A status page is a communication tool that allows you to display the current working status of your various services - whether fully functional, partially degraded, severely affected, etc. The nomenclature of the service status can be defined by you. On the status page, you can also access & update the uptime and incident history data for all your internal facing or customer impacting components. During an outage, you can just update the status page to let your teammates or customers know of the service status and incident resolution activities being carried out so that they can figure out the impact your outage can have on their systems, and in turn communicate it to all their stakeholders efficiently.