Operations | Monitoring | ITSM | DevOps | Cloud

This video highlights some of the newest features in Jira Service Management like our AI-powered virtual agent, emoji-triggered automations, and new workflow templates.

In this video, we show you how to access and use the GraphQL API in Avantra available from Avantra 24 and above.

The /il-oncall Slash command allows you to find out who is on-call from any Slack channel. This video demonstrates how to set up on-call lookup for a specific team and chat. Learn more about this ilert feature and its setup options here.

IT being the backbone of its business, UPS Solutions adopted ManageEngine OpManager to discover and manage its IT infrastructure. Shohel Khan, IT DC solutions manager, says that OpManager is a nimble and efficient system that swiftly and automatically does the job for you from device discovery to security. The company relies on ManageEngine products to carry out IT operations, because they are agile and powerful.

Data analytics is essential for an IT department to ensure that its infrastructure is running smoothly while also saving money for the company. In this episode, Rakesh Jayaprakash, Product manager at Analytics Plus, discusses how the application of AIOps and analytics, is transforming how IT operations are managed.

In this webinar, a panel of engineering leaders, including Chris Evans, CPO at incident.io, share how they reduce the burden of incident response for their teams. They advocate for a culture of shared responsibility across the board, offering practical strategies to educate the business about engineering practices during the chaos of an outage.

@robertsirc hosts Kai Wombacher from Kubecost for their onsite conversation at KubeCon North America.

@robertsirc hosts Ezequiel Lanza from Intel for their onsite conversation at KubeCon North America.

In today’s episode, Rob is joined by CircleCI’s own Aisling Conroy. Aisling, a key player in CircleCI’s product marketing and competitive intelligence, provides a window into the thoughts of analysts in the ever-evolving CI/CD space. Their discussion explores how the power of diverse perspectives in problem-solving can yield many different types of product offerings.