Operations | Monitoring | ITSM | DevOps | Cloud

What does observability look like when you’re responsible for customers at scale? In this episode of Heartbeat Behind the Metrics, Muraleedharan Sadhasivam, Head of Customer Success, talks about his 15-year journey at ManageEngine and the perspective you only get from being close to customers every day. He shares why custom dashboards matter so much, and why AppLogs is a feature he wishes more users explored to complete the MELT story. From querying logs to turning them into alerts and dashboards, he explains how real insights start when data is brought together.

Discover how Site24x7’s Digital Risk Analyzer Reports help you instantly uncover vulnerabilities and assess multi-domain risks. In this quick walkthrough, learn how to view domain health, generate detailed or consolidated reports, schedule automated delivery, and share PDF insights with your team. Perfect for IT admins, DevOps, MSPs, and business leaders who want fast, actionable visibility into their cybersecurity posture.

As we move through 2026, the global conversation around AI is shifting from simple adoption to a deeper focus on true openness and sovereignty. In this session from Civo Navigate India 2025, OpenUK CEO Amanda Brock explores the evolving state of AI openness and shares a significant milestone: India is now the world’s number one open-source contributing community.

This session highlights a major strategic shift where sovereignty has moved from a technical detail to a top boardroom priority. The data reveals that 84% of leaders are concerned about geopolitical threats to their data access. 82% of respondents are ready to reassess their big tech partnerships specifically to regain data control. This shift is further evidenced by the 71% of decision-makers who now place sovereignty at the heart of their tech partner choices moving forward. The era of "sovereign-by-design" infrastructure is here. Are you ready to build for a more resilient future?

This conversation with Grafana Labs engineers, Mat Ryer, Cyril Tovena and Sven Großmann, dives deep into the engineering behind Grafana Assistant, exploring how agentic AI is transforming the observability landscape. From hackathon origins to sophisticated backend agents, the team shares candid lessons on building, scaling, and refining AI tools for engineers.

CSPs are under pressure to prove value beyond invoices. Discover how real-time forecasting, anomaly detection, and customer-level insights build trust and reduce churn.

More AI agents aren’t the answer. Orchestration is. When agents work together, IT problems get resolved end-to-end. Less noise. More execution.

Try it open source on your system. Learn how tools can make gathering and making sense of observability data instant and painless with co-founder Peter Zaitsev.