Operations | Monitoring | ITSM | DevOps | Cloud

Service Orchestration and Automation Platforms (SOAPs) represent a significant advancement in enterprise orchestration, integrating various applications and infrastructures. SOAPs enable Infrastructure and Operations (I&O) leaders to design and implement business services by combining workflow orchestration, workload automation, and resource provisioning across an organization’s hybrid digital infrastructure.

In the past few years we’ve been witnessing tectonic shifts in the open source realm, with established projects taken off open source or otherwise turning to the dark side. On the other hand, we’ve seen active forks aiming to keep these projects open gaining momentum. What does it mean for the Free and Open Source Software (FOSS) movement? Is this a trend or just a passing wave? What can we learn from it as vendors and as a community?

With the increasing technology demand in the business sector, IT facilities play a critical role in running business activities in modern society. Whether it is mobile apps or high-end networks, everything has become a cornerstone for business success. Thus, it is important to acknowledge that no matter how advanced IT systems and applications are, they can always face some problems or failures. However, one cannot mistake an IT service desk for an IT help desk software or IT service management (ITSM).

Utilizing real-user metrics from your applications frontend can provide a significant advantage to your company. Real user metrics offer insights into how users interact with your product or service. By monitoring metrics like page load times, response times, and overall performance, you can highlight areas where users could be experiencing frustration or encountering problems. This information can then be utilized to make targeted improvements to enhance the user experience.

We know a lot of you have been waiting for this for a while, and we are super exited to announce that StatusGator now supports Custom Monitors. These monitors are items displayed on your board and status page that you control the status of via incidents.

Jamf inventory stands out as a valuable resource for Mobile Device Management (MDM), providing a centralized platform for tracking and managing Apple devices. However, Jamf's specialization in iOS devices presents a limitation for organizations seeking a more comprehensive IT Asset Management (ITAM) solution to look over their whole IT environment. If this sounds familiar, the answer you are looking for is integration.

Aligning IT infrastructure with business processes is paramount in today's digital landscape. This article explores how organizations can elevate their architectural modeling by integrating ArchiMate's flow diagrams, which are initially manually created, with the dynamic, auto-discovered components from StackState's end-to-end observability.

London, 4 June 2024. Today, Canonical announced the general availability of Ubuntu Core 24, with a 12 year Long Term Support (LTS) commitment. This ‘immutable’ flavour of Ubuntu puts every system component, and the system itself, into a set of containers with strict kernel-enforced confinement, rich managed component integration, reliable over-the-air updates and failsafe rollbacks to enable intelligent edge and IoT applications.

System observability is an essential part of identifying performance issues within your environment because it provides a comprehensive view of how your systems are operating at a glance. Typically, observability is achieved through the collection and analysis of metrics. These metrics, generated by your applications, are deliberately incorporated by developers into the source code to offer insights into the application’s internal processes.