Operations | Monitoring | ITSM | DevOps | Cloud

New feature in Applications Manager: SAP MaxDB performance monitoring

SAP MaxDB is robust and reliable technology that is an immanent component of various mySAP technologies including APO (live cache) and KM. Since databases like MaxDB store huge amounts of data, in-depth monitoring is vital for optimal operation of these systems.

Infrastructure maps: Build and visualize custom network topology maps to dissect network outages and performance bottlenecks in your IT stack

The ability to visualize your IT infrastructure from end to end is critical in fostering successful operations and delivery of service. Being a network admin, you need to keep a close eye on all your network devices, whether they're across the globe or inside your data centers. However, this is difficult to do without an actual location-based topology map of your network infrastructure.

New NiCE Product and Price Structure, Starting May 1st 2018

Unbundling of NiCE license purchase and NiCE support purchase. To be able to plan software budgets easier and more precisely, reseller partners have been asking for a separation between capital costs (CAPEX) and operational costs (OPEX). We listened and are introducing the separation of license price from support price for easier total expenditure calculation for your customers.

WordPress Security Scanning

With WordPress powering over 30% of the internet and a plugin ecosystem that allows anyone to write software which will execute code on your server, it’s no wonder that it’s become a popular target for hackers. As part of our Vulnerability Scanning service – which already checks for thousands of known software and configuration vulnerabilities for all major software products and operating systems – we now also test over 10,000 known WordPress vulnerabilities.