Operations | Monitoring | ITSM | DevOps | Cloud

When network hardware vendors issue device recalls, field notices, or security alerts, the implication can be massive for MSPs. Take the 2017 clock signal issue, for example. That huge recall of Intel microchips was a large-scale vulnerability for tons of devices—and meant MSPs had to figure out which devices were affected on which client sites.

There’s a disconnect between business leaders and IT. As noted by a 2017 Forrester study conducted on behalf of Nexthink, just 36% of business users “think IT is aligned with the needs of the business,” even though technology services are now embedded into every aspect of enterprise culture, from mobile device use to wifi access to cloud computing.

There are specific cases that require a greater level of control and detail in scheduling tasks. Of course this is possible with Java’s TimerTask, but the work would be a bit more arduous and perhaps even unnecessary since we already have APIs ready for such a task, as is the case with the Quartz Scheduler.

To make serverless architectures more observable, we’re excited to introduce the new Cloud Functions view in Datadog. You can now search, filter, and explore all your AWS Lambda functions in one central view, and dive straight into detailed performance data that is scoped to a single function. The Cloud Functions view brings together Lambda metrics and logs with distributed request traces from your functions, which are now available in Datadog thanks to our new integration with AWS X-Ray.

Datadog is pleased to announce the upcoming availability of Synthetics, a whole new layer of visibility on the Datadog platform. By monitoring your applications and API endpoints via simulated user requests, Synthetics helps you ensure uptime, identify regional issues, and track application performance. By unifying Synthetics with your metrics, traces, and logs, Datadog allows you to observe how all your systems are performing as experienced by your users.

Today we released our new open source package called nova-ohdear-tool. It's meant to be installed into a Laravel Nova app. Laravel Nova is a package that allows you to easily create admin panels for Laravel applications. You'll find the installation instructions in the documentation section of Oh Dear!.

We have talked about reviews of legendary software in the area of monitoring, such as the colossus IBM® Tivoli® Netcool®. With equal pleasure, and at the request of the editorial team of this blog, today we bring up the second legendary software. That time we directly compared Pandora FMS with that giant, but this time we only refer to common features, because the HP Operations Manager is not currently on sale…

Don’t be that person. “That’s not my job.”

Recently the Ecto library released a major update - Version 3.0. As part of the changes, some of the hooks that Scout relied on to capture data have changed. No longer can we hook into Ecto's logging system to extract information about queries being run, and instead we have a proper Telemetry event to listen to.