It’s been about 8 months since we first launched Cribl Search. For our early adopters, it’s been a game changer, and with each monthly release, we continue to innovate — expanding access to new datasets and adding new functionalities. If Crib Search is new to you, here is a quick recap. Cribl Search flips the observability data search paradigm on its head. You no longer have to collect, ingest, and index your data before you can search it.
Let’s face it: when it comes to Digital Experience monitoring, the customer is always the first thing organizations focus on. They are the ones who give the organization their reason to exist, and their satisfaction determines the organization’s future. The link between revenue and good Customer Experience is obvious, so it’s a hot topic of interest and often the top priority – as it probably should be.
As businesses embrace more cloud-native technologies and IT infrastructure becomes more dispersed, they must connect their business goals and end-user experience with the availability and performance of their IT infrastructure. This change necessitates infrastructure monitoring to assure compatibility with cloud environments, operating systems, storage, servers, virtualized systems, and other components.
The lack of proper insights can make diagnosing incidents difficult. Another factor that can contribute to this is agents having to switch between various tools to remediate user issues. The delay in ticket resolution and escalations drives up AHT and MTTR causing the service desks to struggle.
Understanding the impact of digital employee experience allows IT leaders to get a sense of the maturity of their organization, set goals and drive improvements based not on trial and error, but on clear evidence derived from organizational data. Let us now gain insights into DEX of the organization using Nexthink Experience Central.
In today's digital landscape, network management is more important than ever. As businesses continue to expand and increase in complexity, so do their networks. Aruba switches play a vital role in this ecosystem by providing reliable, high-performance networking solutions for enterprise-level organizations. However, effective monitoring of these switches can be a challenge without the right tools at your disposal.
The recent Microsoft Inspire 2023 event unveiled a ton of exciting updates and enhancements for Microsoft Teams. As Microsoft rolls out these new features, the need for performance monitoring becomes ever more essential – but we’ll get to that in a bit. First off, let’s get started with what some of the exciting new changes are for Teams, and how they can help businesses everywhere.
As an SRE, have you ever had a situation where you were working on an application that was written with non-standard frameworks, or you wanted to get some interesting business data from an application (number of orders processed for example) but you didn’t have access to the source code?
We’re excited to introduce a dedicated Grafana Cloud solution for Apache Mesos, an open-source project for managing clusters in your data center and at cloud scale. Apache Mesos is a distributed systems kernel, running on every machine in a cluster and providing easy orchestration of every resource in the cluster. This allows you to treat compute units, memory, and disk as a single pool of resources.
