SAS: Unlocking Customer Insights and Driving Customer Experience in Hospitality

SAS: Unlocking Customer Insights and Driving Customer Experience in Hospitality

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According to a recent survey sponsored by SAS, Intel and Accenture and conducted by Harvard Business Review Analytic Services, 58 percent of respondents said their companies have seen a significant increase in customer retention and loyalty from using customer analytics.

In addition, 60 percent of respondents say that the ability to use real-time customer analytics to improve customer experience across touch points and devices is extremely important today.

So how are leaders in the hospitality industry actually using real-time analytics to deliver a unique customer experience with machine learning and predictive analytics?

Join us for this 45-minute webinar featuring experts in hospitality and analytics from SAS, Intel and Accenture to answer this question and many more.

Join us for a deep dive into specific use cases, including:

  • Find out how organizations are currently investing in real-time analytics, machine learning and predictive analytics.
  • Learn the five critical success factors you must keep in mind when implementing real-time data analytics.
  • Discover the expected return on real-time analytics investment.
  • Learn how your organization can get started with digital transformation today.

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