According to a recent survey sponsored by SAS, Intel and Accenture and conducted by Harvard Business Review Analytic Services, 58 percent of respondents said their companies have seen a significant increase in customer retention and loyalty from using customer analytics.
In addition, 60 percent of respondents say that the ability to use real-time customer analytics to improve customer experience across touch points and devices is extremely important today.
So how are leaders in the hospitality industry actually using real-time analytics to deliver a unique customer experience with machine learning and predictive analytics?
Join us for this 45-minute webinar featuring experts in hospitality and analytics from SAS, Intel and Accenture to answer this question and many more.
Join us for a deep dive into specific use cases, including:
Find out how organizations are currently investing in real-time analytics, machine learning and predictive analytics.
Learn the five critical success factors you must keep in mind when implementing real-time data analytics.
Discover the expected return on real-time analytics investment.
Learn how your organization can get started with digital transformation today.