One Friday afternoon we got a Slack message from one of our early customers, letting us know that there was an issue with updating our SDK. Apparently, our SDK introduced a new dependency to the code that their team wasn’t able to meet: graphql@16.0.1. This made it impossible for the customer to upgrade to a newer version of our SDK and became a blocker for them.

One of our core values at Helios is to eat our own dog food (or for those of you who want to keep it classy, “drink our own champagne”). While this is a known best practice among many product development teams, it’s even more important when working on tools meant to be used on an ongoing basis by developers.

We’re proud to announce Helios has achieved SOC 2 compliance! This means our security policies and procedures have been externally audited to ensure they protect and secure our customers’ data. In a world where mishandled data could have severe consequences for organizations, it was important for us to assure our customers that their data is protected and that we continuously work to improve our posture.