Operations | Monitoring | ITSM | DevOps | Cloud

May 2022

Everbridge Live: Don't Be Afraid of the Dark Web

The dark web is often seen as a den of inequity and an underworld of illegal activity. However, this den can be a valuable source of information. Right now, more than 4 billion active internet users are online, creating posts, pictures, and videos. Billions of different points of view in real-time on the open web, social media, dark and deep web. Watch our short webinar where you will see just how easy it is to use Everbridge Signal to find valuable open source intelligence.

Mitigating the Impact of Severe Weather

Severe weather puts millions in harm’s way each year. By 2050, severe weather and climate-related events could displace 1.2 billion people across the globe, putting communities and the businesses they support at risk. As severe weather continues to threaten more people and cause greater harm, building resilience against natural hazards and climate threats is paramount: the time for governments and enterprises to act is now.

Improve Customer Support with a Digital Operations Platform

One of the biggest roadblocks to providing consistently excellent customer experience is a breakdown of communication between customer support and technical teams. Too often support teams are left out of the loop when it comes to detailed incident information. When customers experience an incident and call support, they expect status updates immediately. But without access to the right information, representatives are left guessing at best and providing incorrect answers at worst.

The Value of a Digital Operations Center for Modern CTOs

CTOs are at the forefront of technological innovation and strategy and are often burdened with fulfilling multiple roles. As business challenges mount, they must find ways to balance technology, teams, and processes to maximize their bottom line. However, it’s not all smooth sailing for these C-level executives. Four challenges often get in the way of CTOs looking to maximize growth and impact the business bottom line.

How CISOs Can Guard Against Evolving Physical and Digital Corporate Security Threats

A rise in both physical and digital security threats is placing greater pressure on CISOs and other security professionals to prepare for and mitigate evolving security threats of all kinds. To protect organizations and their people, security teams need to be able to visualize threats, respond quickly and communicate effectively.