Operations | Monitoring | ITSM | DevOps | Cloud

October 2021

Business Continuity Planning for the Retail Industry

Enduring the COVID-19 pandemic has highlighted a unique opportunity for businesses in the retail industry to reshape how they operate. With dramatic shifts in consumer behavior and an increased reliance on digital services, retailers had to look for innovative ways to adapt to the current reality. In addition to developing new modes of business, retailers must make every effort to protect their newly minted operations should another major disruption take place.

Unlocking Resilience - Episode 1 - William Shatner - Resilience Makes the Leader

Everbridge CEO, David Meredith spends some time talking with award-winning entertainer William Shatner to discuss the role of resilience in leadership. Shatner reveals insights into his experience with numerous leaders and CEOs. From discussing his own experience as a leader in the films, television and beyond, to developing his personal brand of questing for knowledge, Shatner and Meredith touch on leaders of popular companies such as Priceline and Amazon, just as he heads into space on Blue Origin with Jeff Bezos. Listen for more about Shark Week, Rescue 911, and Shatner’s upcoming album.

People Risk Management and Agile Organizational Resilience

As COVID-19 changed the landscape of global business travel, organizations must respond with agile, comprehensive plans that can account for continually evolving risk environments and regulatory requirements. It has become necessary for many organizations to revise old outlines and plans to match the realities.

Ray Baum's Act

RAY BAUM’s Act requires that first responders have the necessary information needed to pinpoint the “dispatchable location,” and quickly reach a 9-1-1 caller regardless of the device they dial from, or their exact location inside a large building. Whether the calling device is wired, wireless, on-premise, or remote, if it connects to an MLTS it will fall under the FCC’s enforcement.

What is "Dispatchable Location"?

All businesses in the United States must now comply with Section 506 of the RAY BAUM Act. This requires organizations to automatically provide emergency call centers, or Public Safety Answering Points (PSAPs), with “dispatchable location” information alongside every emergency call placed from their network. However, defining exactly what that information must include can be a challenge.

Kari's Law

Under Kari’s Law, any calling device within your U.S. organization must be able to directly dial 9-1-1, without a prefix. All devices that can dial a phone number must have these capabilities. Failure to comply with this 2020 law could result in penalties from the United States Federal Communications Commission (FCC). Luckily, it’s not difficult to reach 100% compliance with the right guidance and technology. This article will show you how to get up to speed quickly.

Developing A Disaster Recovery Plan

While it may seem like a disaster recovery plan and a business continuity plan are the same, businesses must consider their differences. A Business Continuity Plan (BCP) is an umbrella program comprised of various smaller parts that aim to keep operations running smoothly before, during, and after a disaster occurs. A Disaster Recovery Plan (DRP), on the other hand, zeros in on how to remediate the disaster as it transpires.

Enterprise Resilience During a Severe Weather Crisis

Since 2019, there has been a 40% increase in weather-related events causing a staggering $80B in insured losses according to Allianz Risk Barometer. As the world emerges from a global pandemic, more and more business leaders are no longer just preparing for 'one big disaster,' but rather preparing their companies to be agile against several severe weather threats.

Evolution of Mass Notification into Critical Event Management

According to the 2020-21 MIM Annual report, 73% of respondents felt their companies did not invest enough into Major Incident management. While your organization likely has a stand-alone mass notification tool, it is often no longer enough to handle a critical event in the most effective way. This is where a Critical Event Management platform comes in.

Everbridge Public Warning Leader Wins 2021 Stevie® Award Honoring Female Executive of the Year

Following recent wins in the United Kingdom, Estonia and with one of Europe's most populous countries, as well as the launch of Australia's next-generation national alerting system, Everbridge leads with more countrywide Public Warning deployments than any other provider across the Americas, EMEA, and APAC regions.

Australia Successfully Goes Live With Everbridge Public Warning Platform Countrywide, Representing Official Launch of the Australian Government's Next-Generation National Population Alerting System

Everbridge powers Australia's Emergency Alert system, providing population-wide alerting to inform and protect the continent's 34 million residents and annual visitors (once borders are re-opened). The live deployment of Australia's national alerting system reinforces Everbridge's leadership in Public Warning solutions, with wide-spread countrywide contracts across the Americas, EMEA, and APAC regions, capable of reaching over 2 billion citizens and travelers globally

The Value of Digital Transformation in Financial Institutions

According to a 2020 survey done by Boston Consulting Group, 75% of executives regard digital transformation as an urgent priority in light of the recent COVID-19 crisis and 65% said that they were considering increasing their investment to that end. Standardized and automated threat detection and IT incident response across siloed operational risk groups is required to have the agility, reliability, and efficiency to establish organizational resiliency in financial institutions.

Time For Change: Managing A Successful Future Of Work

A successful return-to-work strategy involves transparency, flexibility, responsiveness, and support of employee wellness. Leaders at every level of an organization must recognize and communicate with distressed employees and respond to signs of trouble. This not only fosters a positive workplace for the employee to return to but has impacting effects on business itself. Higher retention rates and lower levels of stress often equate to highly productive business operations.