Artificial Intelligence for ITOps (AIOps) can help accelerate incident response with all the incident context, impact assessment, triage data and collaboration & automation tools at one place.

Alert Response as Code is Interlink’s software-based, programmatic model for identifying incident alerts and driving an automated response. IT teams can automate the triggering of recovery processes that would otherwise involve running individual, manual steps across multiple applications, devices and operating systems.

As Denmark’s largest power, utility and telecommunications company servicing 1.5 million customers, Norlys understands the need for fast response to security alerts. When the company first started, the Norlys security team built their own log analytics and incident response capabilities from the ground up. This homegrown approach presented challenges, including manual workflows, too many repetitive tasks and difficult-to-maintain processes.