Today, pretty much every critical business service, every critical employee job function, every critical customer transaction, and so much more are all reliant upon network connectivity. It falls to network operations (NetOps) teams to ensure network connections continue to support these demands. Over time, the scale and the complexity of the networks the organization relies upon have continued to grow, making the job of NetOps teams increasingly challenging.

Altice Portugal is a wholly owned subsidiary of Altice Group, a multinational cable and telecommunications company. They have a presence across Europe, including in Belgium, France, Luxembourg, Portugal, and Switzerland, as well as in the Dominican Republic, the French West Indies, and Israel. With annual revenues of more than $2.8 billion (2,629 million Euros), Altice Portugal is Portugal’s largest telecom company. Altice offers fixed, mobile, and satellite network services to consumers.

In today’s dynamic, complex network environments, there’s a big difference between having monitoring data and having intelligence. To troubleshoot issues quickly, it’s vital to have timely, intuitive visibility into the metrics that matter. With the combination of AppNeta and DX NetOps, teams can gain the insights they need to efficiently and intelligently manage their environments.

In recent years, employees have grown increasingly accustomed to the untethered connectivity of Wi-Fi. For many, the days of having a computer tethered to an ethernet cable can seem like a distant memory. That was true when employees were working in an office, and it is all the more the case as we’ve moved to a hybrid work world.

Network operations centers (NOCs) play a critical role in any organization’s operational and business continuity. To meet their vital charters, NOC teams must constantly strive to maintain uninterrupted network availability and to minimize the business impact of network issues. Within the NOC, effective collaboration is essential for quick troubleshooting and resolution of network issues.

Kyndryl is the world’s largest provider of IT infrastructure services, serving thousands of enterprise customers in more than 60 countries. The company has 4,400 customers, including 75 of the Fortune 100. The company designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. Kyndryl was formed when IBM spun off its Global Technology Services division in 2021.