Burnaby, Canada
Mar 24, 2020   |  By Stacy Gorkoff
As the Coronavirus (COVID-19) reality hits home, retail banks and credit unions all over the globe have been quick to respond to customer and employee safety concerns. In Canada last week, we witnessed the Big Six – Bank of Montreal, CIBC, National Bank of Canada, RBC, Scotiabank and TD – temporarily closing branches and encouraging customers to shift their interactions to ATMs, online and mobile banking channels.
Feb 6, 2020   |  By Stacy Gorkoff
In an early January post by Mohamed Dabo of Cards International, the CEO of INETCO and the Director of Barclaycard Payment Solutions shared their views on key payment fraud and security issues that will dominate the payments landscape in 2020. Both alluded to the delicate balance between delivering an amazing customer experience, meeting compliance such as the Strong Customer Authentication (SCA) legislation, and trying to keep one step ahead of the fraudsters.
Jan 16, 2020   |  By Laura Fear
Learn how INETCO helped banks, credit unions and payment service providers improve customer experience, detect fraud faster and optimize transaction performance in 2019.
Jan 15, 2020   |  By Stacy Gorkoff
The Greek philosopher Aristotle once said, “The whole is greater than the sum of its parts.” When it comes to guaranteeing that every payment transaction completes as expected, this statement could not be more accurate. For retail banks, independent ATM deployers (IADs) and payment processors, transactions are the lifeblood of their businesses.
Dec 16, 2019   |  By Laura Fear
This holiday season kicked off a couple weeks ago, with Black Friday and Cyber Monday showing a 14% increase in early holiday purchases from the same period during 2018, according to a report by Bank of America Merrill Lynch Global Research. With holiday sales projections showing similar numbers until the end of the year, there has never been a more vital time to ensure that consumer transactions are completing as expected.
Feb 14, 2020   |  By INETCO
This whitepaper discusses the INETCO Insight transaction data platform. It reveals how the software's unique data streaming, decoding, semantic correlation and statistical analysis engines can be rapidly configured to monitor any application type - custom, packaged, or industry-specific. INETCO Insight produces a single rich transaction record for every transaction, containing business, application, infrastructure, and network performance information that can be sliced and diced instantly to serve the diverse needs of different members of the IT and business teams.
Feb 14, 2020   |  By INETCO
With The Nilson Report projecting $34.66 billion in global fraud losses by 2022, it is clear that crime syndicates are investing heavily in finding new and more advanced ways of countering the controls organizations are constantly implementing. Financial institutions, retailers, card service providers and acquiring processors are struggling to detect suspicious payment transaction behavior and prevent payment fraud attacks before experiencing major financial loss and customer dissatisfaction.
Feb 1, 2020   |  By INETCO
While the ATM channel remains a strategic part of a healthy omni-channel banking ecosystem, it is continuously under critical analysis within many financial institutions. The big challenge lies in maintaining ATM fleets as a profitable delivery channel.
Feb 1, 2020   |  By INETCO
Despite several recent high-profile attacks, ATM cash-out schemes that involve multiple attack vectors over a very large attack surface continue to happen. While traditional fraud system management tools will provide one layer of defense against cash-out attacks, common single point monitoring solutions still run a risk of being compromised.
Jan 1, 2020   |  By INETCO
Real-time transaction data has become a fundamental part of managing self-service channels and guaranteeing every interaction completes the way the customer expects. This is why banks, retailers and payment processors all over the globe are investing in powerful end-to-end data acquisition, real-time alerting and open data streaming capabilities.
Dec 10, 2019   |  By INETCO
On September 17th, 2019, INETCO Insight 7 was officially launched. Featuring a fraud configuration primed for payment environments, INETCO Insight 7 combines customer transaction data acquisition, configurable rules-based alerting and adaptive machine learning capabilities.
Apr 4, 2019   |  By INETCO
Banks that own the transaction layer have an awesome analytics advantage. Capturing a broad spectrum of consumer activity means you can answer key business questions.
Oct 18, 2018   |  By INETCO
Join INETCO's Stacy Gorkoff, VP of Marketing and Channel Development as she discusses how to Spice Up Your Omni-channel Strategy with Real-time Data!
Oct 18, 2018   |  By INETCO
Join us for this week's Transaction Tuesdays video on operational awareness. With host Marc Borbas, VP or Global Sales at INETCO, learn how real-time data helps banks and FI's run better and avoid costly "glitches".
Oct 18, 2018   |  By INETCO
Don't miss this week's topic... it's a juicy one! Join INETCO's Ugan Naidoo, VP of Engineering and Services, as he discusses how real-time data helps banks and FI's with early warning fraud detection.