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Latest Publications

Monitor ALL of Salesforce with Exoprise

Salesforce customer relationship management (CRM) performance is critical to sales, marketing, and customer service for smooth business operations. As a result, Information Technology (IT) teams and developers often customize the cloud platform using thousands of apps, plugins, and APIs available in the Salesforce AppExchange Store to boost collaboration and improve efficiency.

Megaport Overview

Our Network as a Service (NaaS) platform provides private, scalable, and on-demand connectivity in minutes, not months. We've partnered with the world's top CSPs including AWS, Microsoft Azure, and Google Cloud, as well as the largest data center operators, systems integrators, and managed service providers in the world, giving your IT department-and the workloads it supports-the high-performance network connectivity it deserves.

The Blameless Complete Guide to Incident Management

Incidents are inevitable. As your service expands and becomes more complex, you are more likely to encounter outages, slowdowns, errors, and other disruptions to healthy operation. At the same time, as your service becomes more popular and relied on by users, the cost of incidents becomes higher. Studies have shown that the cost of downtime is high, and growing fast in the digital-first world. Since you can never fully prevent incidents, it's important to resolve them as efficiently as possible.