Dear Current and Future Moogsoft Customers, I am happy to announce that Dell Technologies has acquired Moogsoft on September 17, 2023. This is good news for existing and future Moogsoft and Dell customers. Earlier this year Moogsoft embarked upon raising capital to accelerate growth.
Moogsoft continues to prioritize Correlation and Collaboration – Check out these product enhancements!
If you’re still unpacking the latest terminology from Gartner’s 2023 AIOps market update, you aren’t alone. Subject matter experts from Moogsoft recently joined thought leaders from TIAA and Windward Consulting for a debrief on the panel interview Accelerating Your AIOps Journey Webinar. Almost half of technology leaders looking to improve productivity and fuel greater collaboration are struggling to explain AIOps use cases, benefits, and value to other business leaders.
Legacy systems and point solutions are part of any business. And while they have their history and benefits, it’s critical to find a balance for your organization. IT teams have been acclimated to disparate event management and monitoring tools. Now, with massive and rapidly increasing data flow, this disconnect is slowing and paralyzing IT teams.
In our research for the inaugural State of Availability Report, we asked 1,900 engineers about mean time to detect (MTTD) and mean time to recovery (MTTR) as two leading incident management Key Performance Indicators (KPIs) strongly associated with availability. We learned that less than 15% of respondents are tracking their MTTD. It takes twice as long to discover an issue than it does to resolve it.
Recent talks of an economic softening have left IT leaders concerned about the future of their enterprises. That concern is understandable — tech layoffs create near-daily headlines at this point, with top companies rolling back their operations and rolling up their sleeves to focus on mission-critical expenses. And for many in ITOps, that means cutting tools.
Well, that was fast! Another year has come and gone. It is safe to say 2020, ‘21 and ‘22 were exceptional, and only sometimes for good reasons. But I take heart in society’s steady progress toward digital maturity through it all. Nearly 100% of IT leaders say the pandemic accelerated their organization’s rate of digital transformation.
Over the years, as companies have moved from monolith to cloud-native architectures, maintaining high availability has become more challenging. After all, today’s IT ecosystems are complex, distributed and ephemeral, making it increasingly difficult (and, in many cases, downright impossible) for DevOps practitioners and SREs to identify and fix issues manually.
Teams are locked into a cycle of suffering characterized by the feeling that they are sprinting just to stay still. This morale and productivity-destroying state is caused by an inability to find time to save time. Our new research, The State of Availability Report 2022, discovered that teams know what they want to do—harness cloud and DevOps practices and tools to advance digital transformation—but something’s getting in the way.
Today’s customers see availability as a given. What do they really want? Bigger, better technology with new features and faster platforms. But, according to our recently released Moogsoft State of Availability Report, teams burn their time, money and energy on incident management. In fact, engineers overwhelmingly report that incident management takes up most of their time.
