A DevOps runbook is a little like a recipe book. Instead of rules for cooking, it’s a compilation of rules and procedures designed to maintain software systems and other applications. The purpose of each runbook is to cross-educate your entire team with the same knowledge base and provide easy-to-follow instructions in time-sensitive situations like incidents. Runbook templates are guides outlining a standard for the documentation of operations and development.

Endtest is a low code test automation platform enabling organizations to efficiently build automated end-to-end tests for web and mobile applications. If you use Endtest for your test automation requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route detailed alerts from Endtest to the right users in Squadcast.

Ensuring the privacy and security of sensitive information is crucial no matter your company's size or industry. So when an incident comes up that includes sensitive information — Personal Identifiable Information (PII), financial data, accidental data breaches, or legal matters requiring privileged communication — your response process might need a higher level of security and discretion.

At enterprise scale, effective flow of incident awareness requires sharing many distinct pieces of information with many unique stakeholders serving different roles in the organization at precise moments in time. The creation of these dynamic communications and their delivery is constantly put to the test by the pressure of knowing that for every minute the incident is allowed to persist, potentially hundreds or thousands of customer businesses are being harmed.

Reliable network connectivity is paramount for uninterrupted communication and efficient data transmission. The ping test is a valuable tool to assess network connectivity, identify potential issues, and troubleshoot them effectively. If you're seeking to troubleshoot network issues or test connectivity between hosts, this comprehensive guide offers step-by-step instructions and valuable insights for performing an effective ping command test.

Managing incidents is already tricky enough, and you want to get to mitigation as quickly as possible. But sometimes it feels like organizing everything surrounding an incident is more difficult than solving the actual technical problem and you end up getting delayed or sidetracked during mitigation efforts. We call that scenario the “people problem” of incident management.

The duty to care for employees and protect them from undue risk has never been more important. Each year, the U.S. experiences an estimated 240 million calls made to 9-1-1. Because of this, lawmakers have enacted federal regulations like Kari’s Law and the RAY BAUM’s Act. These legislations help ensure certain protections are provided during emergency situations.