Long gone are the days of manually monitoring an inbox and deciphering which alerts require attention or action. However, when adopting or migrating to a new tool, it can seem like a daunting process to set up all of your teams, integrations, and notification settings. OpsGenie is here to help. We offer dedicated Pre-Sale Engineers and Customer Success Engineers who will help you identify your bottlenecks and precise needs within OpsGenie.

Organizations are drowning in alerts, incidents, and chaos that prevent them from doing their jobs and serving their customers. Notably, for businesses who operate always-on services, an outage or downtime can be devastating to their bottom line, not to mention a poor experience for their customers and users.

King James I of England missed the mark when he allegedly proclaimed “No news is better than evil news”. While you may not be receiving any alerts, that may actually be indicative of your sender system malfunctioning. How are you supposed to know, then, if that is the case?

Announcing the following new integrations: Microsoft Active Directory, Statusy

OpsGenie and ConnectWise have a bidirectional integration that brings value to your teams by allowing you to manage incidents with ease and speed, notify the right people of ConnectWise alerts at the right time according to schedules and escalations, and the integration’s bidirectional functionality allows information to both be sent to and from OpsGenie and ConnectWise.

Modern IT environments are far too complex and dynamic for traditional tools. Successful IT organizations have figured out that before, during, and after a migration to AWS, OpsGenie is a critical tool to monitor and alert on concerns for on-premise, hybrid solutions (on-premise with some part in the cloud), or fully in AWS.