Operations | Monitoring | ITSM | DevOps | Cloud

February 2020

Incident Response - how great companies do it

An incident response plan is a pre-devised action stratagem for IT teams on how to respond to critical IT events efficiently. As modern applications continue to grow in scale and complexity, there will be more people working on more interdependent systems, consequently, the question is not if a system will fail, but when, and how best to respond.