Operations | Monitoring | ITSM | DevOps | Cloud

February 2020

OpsQ Recommend Mode: Building Trust When Machines Call The Shots

Learn about OpsQ Recommend Mode, a new feature delivering auto-suggestions for alert escalation policies with OpsRamp’s machine learning algorithms. Recommend Mode builds upon Observed Mode by enabling one-click automation of suggested actions for alert escalation management. You can follow two approaches to use OpsQ Recommend Mode: First-Response and Alert Escalation.

OpsRamp Winter 2020 Release: Heralding a New Era for Machine-Learning Powered Hybrid Infrastructure Monitoring and Management

As artificial intelligence for IT operations (AIOps) starts to take hold in the modern enterprise, more IT operators want to make use of its capabilities to streamline routine work. The OpsRamp platform, and its intelligent event management engine, OpsQ, are built to respond to this need with transparency and insight. The OpsRamp Winter 2020 Release helps make AIOps more simple and usable for the everyday operator.

AI-Powered Monitoring for Hybrid IT

This blog originally appeared on HPE. Hewlett-Packard Enterprise (HPE) recently invested in OpsRamp. Consider this: when you drive a car, how would you know whether the car needs maintenance? You might look for status indicators like a check engine or change oil light. Similarly, when a pilot flies an airplane, they rely on a multitude of metrics and data to ensure the plane is running smoothly. Managing IT infrastructure is similar in nature.

The OpsRamp Monitor: DevOps Distress, M&As, Coronavirus & Tech

It’s Friday, and a holiday (of sorts) heading into a long weekend (for some). We’re going to start with something light, and then get a little heavier. If you like what you read here, please do share with your colleagues and pals! Share the love...of work. You may not care for the Hallmark holiday of Valentine’s Day, but why not celebrate all sorts of love on this day? Let’s start with work, where great things can happen with the right attitude.

Canary deployments for IT operations

This article originally appeared in Jaxcenter. Canary deployments are a commonly-used DevOps practice for staggered rollouts, sending small updates to groups in order to catch and fix issues. Ultimately, experimenting with DevOps practices such as canary deployments can help IT (and IT operations) bridge the gap with the business and deliver more value, faster.

Solving IT Talent Crisis Requires Self-Service Tools & Culture Change

Martha Heller is CEO of Heller Search Associates, an IT leadership executive recruiting firm. Martha is a frequent keynote speaker at IT industry events and author of two books: The CIO Paradox: Battling the Contradictions of IT Leadership, and Be the Business: CIOs in the New Era of IT. We chat with Martha about how CIOs are pushing tech work into the business, the IT skills they need most, and what they need to do to attract and retain women.

The OpsRamp Monitor: CIO Priorities, Cloud Leaders, Kubernetes Careers

CIOs eat business challenges for breakfast. Everyone wants to know what the CIO is thinking and doing. After all, these brave men and women are leading the charge of marketplace innovation and business productivity. They’re being held increasingly accountable to drive revenues. CIOs are therefore focusing more time on identifying opportunities for competitive differentiation over functional tasks like cost control, according to the 2020 State of the CIO Report, by IDG Research.

Selling SaaS in Europe

I’ve always enjoyed working at tech startups, and the journey which led me to join OpsRamp as the company’s first VP of Sales for EMEA began more than 20 years ago. I’ve learned a lot from working across diverse infrastructure categories, such as security, virtualization, storage, and identity management. Nobody was doing SaaS two decades ago, but there’s no question that today, IT is much more meaningful and powerful with the advent of cloud computing.

Storage Monitoring with OpsRamp

OpsRamp helps IT teams monitor the availability of physical, logical, and virtual storage resources with performance indicators for storage capacity, overall utilization, and disk latency. IT teams can optimize their storage environments with granular visibility for storage components such as volume, fiber channel, RAID, SAN switches, LUNs, caches, and disks.