Operations | Monitoring | ITSM | DevOps | Cloud

October 2019

Gartner Symposium 2019 Top Trends Impacting IT Infrastructure and Operations Management

OpsRamp was a sponsor of Gartner Symposium in Orlando last week, where CIOs and top executives gathered to share knowledge on the changing role of IT operations, DevOps adoption, and anything to do with cloud migration, monitoring, and management. Gartner analysts and researchers presented on several trends in the world of IT operations, and 10 of them offered key insights into the direction of our industry:

The Future of IT Operations is Agile

Reinvention is the key to modern IT operations in a DevOps world. Headline after headline after headline tells the same story: Modern IT operations is an exercise in managing complexity. As the IT ecosystem increases in flexibility, scalability, agility, and possibility, the IT operations management workload is becoming increasingly unruly.

Tackling ITOM's Single Glass of Pain Problem

IT operations management (ITOM) software helps enterprises manage the health, availability, and performance of modern IT environments. Analyst firm Gartner expects the ITOM software market to grow to $37 billion in annual revenues by 2023, with legacy on-prem tools giving way to powerful SaaS solutions for hybrid performance monitoring and management.

The Sapphire Ventures CIO Innovation Index Report: CIOs Forge Tighter Bonds with Startups, Especially in AI

Despite a rocky year in the global economy, global venture deal volume grew by over 9.3 percent in the third quarter of 2019, up nearly 9.9 percent from Q3 2018, according to Crunchbase. The year 2018 was a banner year for dollar volume: startups raised $130.9 billion, which surpassed the epic year of 2000, according to Pitchbook.

Chaos Engineering for ITOps

Chaos engineering (CE) is the discipline of experimenting on a system in order to build confidence in the system’s capability to withstand turbulent conditions in production. This approach is becoming commonplace in software development and operations (DevOps) practices. But how would its application extend to ITOps? CE for ITOps offers a similar framework for stress-testing a technology platform to understand its weak points and performance pitfalls under heavy pressure.

How to Build Custom Integrations That Help Connect OpsRamp with Other IT Operations Tools

Webhooks allow third-party services to send updates through events and deliver real-time information to OpsRamp via HTTP requests. When an event gets triggered, an HTTP POST payload is sent to the configured webhook URL and custom logic associated with the webhook gets executed.

OpsRamp Fall 2019 Release: Deliver Better Uptime with Service-Centric AIOps and Enable Compelling Customer Experiences With Multi-Cloud Monitoring

The OpsRamp Fall 2019 Release delivers comprehensive features for hybrid infrastructure management with machine learning-powered intelligent correlation and multi-cloud monitoring support. The new release also offers enhanced synthetic monitoring capabilities and a new custom integration framework for sharing data with third-party IT management tools.

Hybrid Cloud Performance: Five Key Things That You Need to Keep in Mind

Digital Enterprise Journal’s (DEJ) research shows that organizations view cloud strategies as key areas for using technology to create business value. Organizations are seeing the importance of cloud deployments in each of the following areas of digital transformation - agility (71%), innovation (65%) and cost optimization (61%). The majority of cloud deployments are being conducted in a hybrid model where parts of IT services are being managed on-premises and in private and public cloud(s).

[OpsComm September] OpsRamp Recognized as a Top Vendor for Enabling Best Performing Organizations in Managing IT Operations

Last month, the Digital Enterprise Journal (DEJ) recognized OpsRamp as a Top 20 Vendor for enabling best- performing organizations in managing IT operations. DEJ's recent report features OpsRamp in the Top 20 Vendors for Enabling Best Performing Organizations. Meanwhile, the field marketing team controlled the chaos at several industry events like IDG Chicago, ConnecTech Houston and CIO Summit by Sapphire Ventures.