The rise of the hybrid enterprise is wreaking havoc on IT teams. IT service/operations management (ITSM/ITOM) is more challenging than ever, as infrastructure continues to become more complex, more involved, and more resource-intensive.
The second quarter of 2019 started with a bang for OpsRamp, with recognition from two independent analyst firms, 451 Research and IDC. Three recent analyst reports highlighted OpsRamp’s modern digital and IT operations management platform for dynamic performance insights and maximum visibility.
The March OpsRamp Platform update included the following: Improved Inference Context for Incident Management, New Cloud Monitoring Capabilities for AWS and Microsoft Azure Workloads, User Interface Updates
Last month was busy with several key product updates, events and webinars. OpsRamp EMEA controlled the chaos in Europe with our presence in Cloud Expo Europe London, while the US demonstrated OpsRamp’s bi-directional ServiceNow integration with a webinar, and 451 Research’s latest report recognized the company’s innovations in hybrid cloud management. Here’s a quick snapshot of the news milestones that made the month of March.
Our recent webinar on Stop Swivel-Chair IT Operations with OpsRamp and ServiceNow ITSM featured Curt Thorin, Solutions Strategist and Jordan Sher, Director of Corporate Marketing. The webinar addressed the challenge of managing alerts and remediating incidents at scale and how the right automation and ITSM integration investments (powered by AIOps) are helping enterprises address the problems of alert storms and service degradations.
This is the third of a three-part series on how OpsRamp helps enterprise IT operations team manage the challenges of migrating to the cloud. Read part one here and part two here. Now that migration is complete, IT organizations will be responsible for monitoring and managing a mix of hybrid, multi-cloud resources across a distributed footprint. OpsRamp ensures comprehensive visibility, rapid remediation, and constant optimization for these dynamic, multi-cloud environments at scale.
