Operations | Monitoring | ITSM | DevOps | Cloud

February 2020

Teams Outage Due To Expired Certificate

Microsoft Teams had an outage yesterday, on February 3rd 2020, for a few hours, and apparently it was due to an expired TLS / SSL certificate. The Internet erupted in delight over this for some reason with lots of coverage everywhere. Slack and MS Teams usually do garner more attention when they experience unfortunate outages most likely due to their rivalry. Apparently, because this was an expired certificate it gave everyone a reason to write “Oops” and other similar quips.

Use Cases for SaaS Digital Experience Monitoring

Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more complex, as cloud adoption continues to grow, and IT loses direct control of infrastructure, it becomes both more difficult and more important to capture the overall end-user experience.