Operations | Monitoring | ITSM | DevOps | Cloud

July 2019

How I integrated Intercom into my SaaS's Vue.js app

In a recent post on customer feedback I mentioned being a recent convert to chat widget-driven tools. I thought they sucked, but I was wrong. Since then, I actually switched from Drift to Intercom because Intercom's focus — support & communication — matched my business better than Drift's heavy sales focus. To get the most out of Intercom, you need to integrate it with your app. This means instrumenting some code and tweaking some bits of your app's navigation.

How I made AWS Lambda work for my SaaS

A big part of Checkly runs on AWS Lambda, but I never really discussed it in depth before on this blog. So here we go. Topics are: Note, I'm using "Lambda" here as a stand in for "serverless" in general. Many of the things discussed here apply to either Google Cloud Functions, Azure Functions and possibly Zeit although I've never used it. First something on how we use Lambda. Last week we went over 35 million check runs.