Operations | Monitoring | ITSM | DevOps | Cloud

May 2019

How IT Leaders Drive Business Value

In a previous blog post, we discussed the need for robust monitoring tools to measure digital customer experience (CX) and the challenges in tracking every user interaction in order to deliver better business outcomes. One of the key pillars in IT Ops that provides great digital CX is the ability to deploy applications quickly to provide immediate value.

A CIO's Perspective on Intelligent Application and Service Monitoring - Wendy M. Pfeiffer, Nutanix

Wendy M. Pfeiffer, CIO of Nutanix, a Zenoss customer and technology partner, gives her perspective on intelligent application and service monitoring. During this interview, Pfeiffer shares the criteria for selecting Zenoss, advice for CIOs considering a monitoring solution, the benefits Nutanix has experienced, and how her organization measures success.

How Correlating User and Full-Stack Monitoring Improves Digital CX

In our previous blog post, we discussed how intelligent root-cause analysis and remediation capabilities provide faster mean time to resolution using readily accessible contextual data collected from different sources. This was reinforced by The Forrester Wave™: Intelligent Application and Service Monitoring, Q2 2019, as they acknowledged the importance of having robust tools for measuring digital customer experience (CX).